Head of Sales

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Our Company

Afterpay is transforming the way we pay by allowing customers to receive products immediately and pay for their purchases over four installments, always interest-free. The service is completely free for customers who pay on time - helping people spend responsibly without incurring interest, fees or extended debt!

Afterpay is offered by more than 55,000 of the world’s best retailers and has more than 10 million active customers globally. In the U.S. more than 5 million customers use Afterpay and is offered by more than 15,000 of the top fashion and beauty retailers across the country - including Anthropologie, Forever 21, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. We are currently available in Australia, New Zealand, the United States and the United Kingdom where the brand is called Clearpay. Our U.S. headquarters are located at the heart of the retail and business district in San Francisco, California.

Afterpay is on a mission to power an economy in which everyone wins.

The Role 

Afterpay is seeking a Head of Sales for the US to continue the already strong commercial growth of the business. The ideal candidate will have a breadth of experience and understanding with a variety of customer types and user audiences, and an appreciation of the different approaches to optimally grow each. They will be data-driven, analytical, and have a clear appreciation for an integrated commercial continuum and a clear business mind for product considerations and how they will impact revenue. As a critical leader in the company, this hire will be someone with genuine executive presence. 

Key Responsibilities 

-Work closely with the Afterpay Sales Leadership Team and Global Head of Sales to assess the current business, develop a deep understanding of Afterpay’s product, customers, addressable market, their use of technologies and how they are currently sold and supported. 

-Act as US Country Lead taking on the responsibility of driving cohesion amongst all functions within the region to deliver against OKRs and P&L

-Take hands-on responsibility for driving revenue growth and customer value.

-Own revenues end-to-end, including Enterprise, Mid-market and SMB sales, Client Success, and Merchant Services

-Further develop US GTM strategy and plan, taking into account the various customer groups Afterpay sells into.

-Execute on the cross-sell and upsell opportunities within existing accounts.

-Set clear priorities, communicate them transparently and translate them into actionable, pragmatic deliverables.

-Ensure the business is running on the right set of consistent KPIs and has the right go-to-market team in place to succeed across sales, and client success.

-Establish monthly, quarterly, annual revenue targets and deliver against them.

-Drive innovation back into the product roadmap through the delivery of key customer insights

-Take all opportunities to inform and educate the market about Afterpay.

-Develop cohesive & productive relationships with all members of the Management Team. 

-Play a pivotal role in the development and leadership of the US business through its scaling journey

Minimum Qualifications

-Experienced leader with successful track record from FinTech, Financial Services, Retail, eCommerce, or Software sales.

-Has led large scale enterprise sales teams as well as broad based SMB sales teams previously, preferably within FinTech or Financial Services selling into Retail/Online retail/eCommerce.

-Ideally has extensive relationships in the US retail industry and/or a network to hire the right sales team with those relationships, with a focus on fashion and beauty.

-Excellent sales process skills and disciplines. Ability to take a planned, data-oriented and analytical approach, including a transparent and accurate forecasting process. 

-Experience in effectively working and succeeding in a matrix global organization to maximize the value of the local region and leverage the global sales merchant relationships. 

-Strong commitment to building relationships and working collaboratively. A culture carrier for the business and strategic visionary.

-Experience in fast growing venture capital or private equity backed businesses within eCommerce or FinTech would be advantageous 

-An advocate for creating a diverse and inclusive work environment 

How to Apply

If you are brave, if you are committed to doing the right thing, if you always keep it real, and your background matches the description above then please apply today! 

Afterpay is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. All new team members, in addition to current staff, will temporarily work from home until it is safe to return to our offices. 

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • cssLanguages
    • htmlLanguages
    • kafkaLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • TeradataDatabases

Location

We are excited to transition to a hybrid working arrangement as we open our new headquarters this fall, working from the office at least two days/week

An Insider's view of Afterpay

How does your team reward individual success?

Our People team created a recognition survey so as a manager, I can see how each individual on my team prefers to receive recognition for a job well done. This is snacks for some, time off for others. At a fast-growing, hyper-dynamic organization like Afterpay, our teams are working at speed. Sharing even little forms of rewards goes a long way.

Alison Meyer

Industry Marketing Director

What does your typical day look like?

The thing I love most about my job is that there is no typical day. It's usually a mix of cross-functional meetings, customer interviews, making presentations, reviewing product requirements, analyzing and interpreting data, interviewing candidates for roles at Afterpay, and planning what will be on our Product roadmap in the coming months.

Sunil Parekh

Director of Product, Consumer Experience

What makes someone successful on your team?

Success here is to have ownership of your projects. This means responsibility, being proactive in moving projects forward, collaborating across teams, and knowing projects inside out, from implementation details to business impact. It's being curious, creative, motivated, and tenacious. It’s awesome to see your work impact customer experience.

Jose Picado

Software Engineer

How do you make yourself accessible to the rest of the team?

I believe in an open-door mindset, which is one should be always available for being reached out. With full transparency of my schedule, I'm clear that my calendar is always up-to-date so they should feel free to book any time slot. I am also active on our communication channels. When not available, I always give an estimation when I'll reach back.

Han Qin

Director of Engineering

How does the company support your career growth?

My managers have been extremely thoughtful and great listeners. They’ve helped steer my roles and responsibilities in a way that adds value to the company and also supports my personal goals and career growth.

Kiersten Abueg

Marketing Associate

What are Afterpay Perks + Benefits

Afterpay Benefits Overview

We play fair and reward you for doing the right thing. We pride ourselves on fairness and offer equitable and competitive compensation. You will receive medical, vision and dental insurance - 100% covered. You will enjoy working from our beautiful office space in San Fransisco and feel trusted to work flexibly, remaining connected to smart people in all our locations.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours

Additional Perks + Benefits

We have a pay for performance culture so you can expect to be rewarded for high performance. We pride ourselves on fairness and offer a competitive total reward package made up of salary, incentives and benefits including the opportunity to enroll in our share matching plan.

We have a strong focus on health and wellbeing at Afterpay as we aim to support you to succeed in both your career and personal lives, such as providing employees with a corporate membership to Headspace. We offer a wide range of insurance programs so you have the flexibility to choose what is best for you. Afterpay covers 100% of the employee cost and 75% of the cost of your dependents.

We value diversity and a collaborative and inclusive environment where everyone feels they belong is important to us.

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