GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. GRAIL, LLC is a wholly-owned subsidiary of Illumina, Inc. (NASDAQ:ILMN). For more information, please visit www.grail.com.

The Manager, Sales Operations will be responsible for contributing to the success of the Grail Commercial team by employing analytics, technology and consultation. You will develop systems and analytics processes to ensure an efficient and effective experience for the Sales team. Ideal candidate will have very strong quantitative skills and be able to address complex topics with minimal support.

Preferred work location is Menlo Park, CA, but can be remote within the US.

You Will:

• Provide data analysis and strategic problem solving to achieve commercial objectives.
• Lead development of a reporting and business intelligence program for various commercial team members, in collaboration with Sales Leadership.
• Lead and maintain the sales alignment process, including optimal territory locations and boundaries.
• Lead and refine the HCP targeting methodology.
• Assist in Incentive Compensation design, goal setting methodology, and administering a best in class incentive program for the sales team.
• Help inform sales force size and structure recommendations for multiple products.
• Collaborate with IT and other cross functional teams to develop and maintain the CRM platform, Commercial database and master data management solution.
• Address questions from the sales team and sales management regarding performance, analytics, incentives, reports or other topics.

Your Background Should Include:

• Bachelor’s degree or equivalent. Advanced degrees are a plus.
• Successful track record and proficiency in Commercial or Sales Operations, Management Consulting, Analytics, or related field.
• 8+ years of analytics, sales / commercial / revenue operations or management consulting experience required.
• 3+ years of life science industry experience preferred.
• High level of proficiency in Excel, SQL or similar analytics / data manipulation tools required.
• Experience working with HCP and / or patient-level data for enabling 
• Commercial operations with Alignment, Targeting, CRM, Reporting, Sales Compensation, Analytics - required. 
• Experience with Salesforce CRM and/or reporting tools (Tableau, Domo) preferred.
• Strong interpersonal skills with the ability to work cross functionally with a variety of team members (executive leadership, sales managers, sales consultants, IT, finance, product management) and present results to broader partner audiences.
• Maintains an open, flexible, and positive can-do problem solving attitude.

At GRAIL, we don’t just work for ourselves and for one another—we work for humanity. Energized by our collaborative environment, compassion, and a sense of urgency, we’re dedicated to making a meaningful impact on people’s lives. This shared belief gives our team a sense of common purpose and builds camaraderie that makes our journey together its own reward.

While our focus is on finding a better way to detect cancer early, we never lose sight of our people. We’re committed to creating the best experience for everyone at GRAIL, helping ensure that each member of our team has comprehensive benefits and resources to thrive, both at work and at home.

GRAIL is an Equal Employment Office and Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will reasonably accommodate all individuals with disabilities so that they can participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Following extensive monitoring, research, consideration of business implications, and advice from internal and external experts, GRAIL has made the decision to require all U.S. employees receive the COVID-19 vaccines as a condition of employment. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.