Some people go to work. 

At RingCentral, you’ll change the way the world works.

RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. 

We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Enterprise Sales Team to make sure we stay ahead of the competition.

Job Description

The Manager/Sr. Manager, Sales Strategy & Operations for the Avaya Partnership will be a key leader in driving the growth and productivity of Avaya Cloud Office (ACO) sales globally. This role requires strong partnership across Sales, Sales Operations, Marketing Operations, Channel Operations, IT, and other cross-functional teams to deliver on a GTM strategy across channel and direct sales. You should have a proven ability to execute both strategically and tactically, and someone who is excited to do what it takes to make the company successful. Key responsibilities include but are not limited to:

• Manage weekly cadence of sales forecasting, pipeline coverage, reporting, and analytics

• Executive communications and status on overall sales performance

• Work collaboratively with Segment Ops team leads and cross functional teams

• Lead territory planning, quota setting, and account coverage models

• Identify areas for opportunity, analyze data, and deliver actionable insights to drive growth

• Participate in the development and execution of the annual operating plan

• Develop AE retention and productivity initiatives

• Drive operational efficiency in systems, processes, and tools, including Salesforce.com

Qualifications

• 5-10 years of equivalent experience in Sales Operations, supporting direct, indirect/overlay, or channel sales

• Comfortable working in matrixed organizations and advocating for the business unit

• Strong organizational development, communication and leadership skills

• In depth understanding and hands-on experience with sales processes, SFDC and QTC

• Familiar with a variety of routes to market (inside, field, channel and strategic alliance) and segments in multiple geographies (North America, EMEA, APJ)

• Strong problem-solving skills with ability to analyze data, determine insights and develop programs to drive productivity and efficiencies

• Advanced time management skills including ability to handle multiple projects with aggressive deadlines

• Flexibility, with the ability to adjust as needed, with a sense of urgency and a passion for new ideas.

• Must have SaaS, Telephony or High-Tech experience

• Bachelor’s degree required

RingCentral’s Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That’s why RingCentral is the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth and a $1.5 billion annual revenue run-rate. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.