General Purpose:

• Responsible for a team of dedicated customer advisors that will provide pre-sales advice, leading up to conversions, via chat, telephone, and other channels.
• Increase direct-to-consumer sales, while building a genuine relationship with customers of Corsair, leading to increased loyalty.
• Create sales scripts for every product category, in cooperation with product management.
• Create direct-to-consumer sales strategies, as well as drive sales campaigns and promotions, working together with the e-Commerce team.

Position Summary, Responsibilities and Expectations:

• Entrepreneurial: you are excited by the challenge of building the future.
• Engagement: you have lots of energy, you want to learn and you are committed to succeeding.
• Be a hyper-communicator. Success in this role is dependent on frequent communication between different departments and business units.
• Develop best practices for online sales, and defining success metrics
• Aptitude to hire and train sales advisers in online sales and marketing skills
• Maintain professional internal and external relationships that meet Corsair’s core values

Essential Skills and Experience:

• BA/BS preferred, or combination of education & work experience
• More than three years of e-Commerce experience, preferably in the computer/consumer electronics/gaming markets
• Experience with digital marketing and online sales
• Exceptional written and verbal communication skills
• Prior team leadership and coaching experience