We are in the midst of building a world-class multi-channel sales organization and we are looking for the sales leaders of tomorrow to help us expand beyond the 30,000+ e-commerce companies that use, love, and trust Shippo today! 

The Outbound Sales Development Representative at Shippo is a go-getter, plain and simple. We are looking for an ambitious storyteller, keen listener, relentless hunter, and the face of Shippo to potential new customers. In addition, you will be a founding member of the Outbound Sales Team and will be challenged to improve our day-to-day processes and share your macro-level ideas.

This role is a rocketship for Sales experience encompassing, but not limited to prospecting, cold calling, email writing, discovery meetings, data collection, feedback gathering, and cross-functional collaboration! Successful Outbound SDRs will rapidly develop their sales career and position themselves for their next Sales role within Shippo. 

Are you driven, curious and possess an entrepreneurial spirit?

Do you see yourself starting your own company one day?

Do building and endless opportunities for problem-solving excite you? 

DISCLAIMER: We are not looking for someone who enjoys a traditional day-to-day routine, rather, a curious collaborator who wants to solve real business problems and make an uncommon impact! 

What you’ll do: 

• Strategically research and refine our ideal client profiles
• Create a lasting first impression with prospects by educating them on how Shippo can help their business
• Maintain active engagement with prospects through multi-channels simultaneously [phone, email, chat, social]
• Become a Shippo product expert and build the technical know-how to sell both our API & web app
• Work with cross-functional teams to improve both product and process
• Think critically about sales data and recommend new and scalable strategies
• Identify inefficiencies and pain points in existing workflows for prospects/customers and clearly communicate how we can solve these issues
• Meticulously record prospect feedback to improve product and processes
• Build relationships with decision-makers at all levels across a diverse industry set
• Use Salesforce and sales tool stack to manage all lead data to uphold the integrity 

What you’ll bring: 

• 1+ years of professional experience in sales, support or customer-facing role
• Previous experience selling through multiple channels: phone, email, chat
• Love to be in a fast-paced, high-growth, and an always improving environment 
• Self-starter and quick thinker who thrives in ambiguous and rapidly changing situations 
• Strong storytelling, listening, and customer relationship skills: empathy, communication, integrity, and high-quality question asking
• Excellent organizational skills and the ability to prioritize between competing priorities 
• Exceptional writing skills with attention to grammar and tone
• Passion for learning and eagerness to dive into the complex world of shipping/logistics
• Bachelor's degree or equivalent experience