About Us:

What makes the difference between a product that's engaging, compelling, and easy to use and one that's frustrating, broken, and complicated? The answer is user experience. Here at UserTesting, our mission is to help our customers create great experiences. We enable every organization to deliver the best customer experience powered by human insight. 

About the team:

As a member of UserTesting's Regional Sales Directors of UserTesting's Enterprise Segment team, you will target strategic prospects, and recruit them as UserTesting customers. 

The Opportunity:

This is a named account sales position focused on selling to large companies and clients focused on connecting to their customers and business partners for real human insights across a full range of experiences. These include mobile apps, digital assets and websites, product design and development, marketing projects, in-person experiences, and much more.

What We’re Looking For:

• Execute a complex, solution-based consultative sales process encompassing multiple groups within a large enterprise located in the region
• Develop new business opportunities by analyzing and proactively targeting high-potential departments within a large enterprise
• Articulate and demonstrate UserTesting’s unique business and technical value
• Execute end-to-end sales activities, including lead follow up, opportunity qualification, sales process, subscriber acquisition, and retention
• Proactively develop unsolicited proposals that justify the expanded use of UserTesting throughout the enterprise
• Effectively forecast sales opportunities, while tracking and using critical metrics that predict sales success
• Track all relevant sales activity using the company's CRM platform (SFDC) Qualifications
• Minimum of 8 years experience selling enterprise SaaS solutions
• Demonstrated enterprise sales success – a track record of exceeding quotas; recognition, awards
• Ability to travel up to 30% of the time
• Track record of building relationships with Global 1000 senior Executive, Line-of-Business and Digital Marketing, Product Management, Mobile, and Market Research executives
• Proven 'hunter' (new business) selling skills
• Passion for working with emerging technologies and a desire to deeply understand and demonstrate UserTesting’s functionality, use cases, as well as business and technical elements
• Excellent communication (written and verbal), interpersonal and presentation skills
• Experience with, and effective execution of, a complex, solution-based enterprise sales process
• Experience working in a fast-paced, high growth software company where change is a constant
• Understands the difference between activity and results; solid work ethic
• Able to function independently, as well as collaboratively with UserTesting team members
• Passion about fundamentally transforming the way companies learn about their users

Why you’ll love working for UserTesting:

We’re honored to be named a 2020 Inc. Best Workplace, and named to Deloitte’s Technology Fast 500 List, among a variety of other awards. Joining UserTesting means being part of a passionate team focused on transforming the way companies learn about their users. 

Founded in 2007 and backed by Accel and OpenView, UserTesting is headquartered in San Francisco with offices in Atlanta and Edinburgh. 

To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Besides a great work environment and the opportunity to change the world we’re also growing fast — join us!