Sales Administrator, Americas
Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China.
At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too. Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, and public transportation. If you’re looking for a company that really commits, how about our onsite gym with weekly fitness and yoga classes, and paid time off to volunteer and give back to the community? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.
Are you a self-starter who can multitask, learn and adapt quickly in a fast-paced, deadline and detail-oriented environment? We are seeking a Sales Administrator to partner with our Americas field sales team working cross-functionally with internal Operations, Finance, and Support teams, along with external prospects, customers, and technology partners. As a Cisco Meraki Sales Administrator, you will be involved in every stage of the sales cycle supporting the most complex and strategic accounts.
Responsibilities:
- Provides support and assistance to the Americas Field Sales Team processing quotes, assisting with order related issues
- Handle domestic and international shipping inquiries
- Assist to ensure compliance with free trial process
- Cross-functional engagement with Operations, Finance, and Support in resolving the needs of prospects, customers, and technology partners
- Become technically proficient with Salesforce.com and other sales systems
- Maintain sales procedures, processes and CRM database integrity
Qualifications:
- College degree preferred
- Minimum of 2 years work experience (sales support or customer service preferred)
- Expected to work from Meraki’s San Francisco office, full-time
- Strong attention to detail and problem solving skills
- Experience with MS Office required and Salesforce.com preferred
- Organized, detail-oriented, self-directed, highly energetic, professional and flexible
- Comfortable multi-tasking in a fast paced team environment
- Exceptional verbal and written communication skills
- Sense of humor
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.