About Envoy

Envoy builds transformative technology for world-class workplaces, challenging the status quo to make modern office life and work more meaningful. Today, Envoy is redefining how offices manage visitors and deliveries in over 13,000 locations around the globe while building for a new era of workplace innovation.

With over 50 million sign-ins to date, Envoy Visitors empowers workplaces to create a warm welcome for guests while safeguarding their people, property, and ideas. Envoy Deliveries ensures that office packages safely reach their recipients, without mailroom pile-ups or communication delays. Together, these solutions empower companies like American Express, Walmart, and Pinterest to create an unrivaled first impression, boost efficiency, and keep their offices secure and in compliance.

About the role

Enablement at Envoy is responsible for equipping customer-facing teams with the knowledge, tools and process to succeed. 

As the sales and success team scales, we’re growing our enablement team to keep up! If you think supporting and improving onboarding and training programs for our customer facing teams (sales, support and customer success) sounds exciting, we want to talk with you. In this role you’ll help to make sure the sales and success team is prepared to meet the demands of business in hypergrowth from day one and beyond.

You will

• Coordinate onboarding for the customer-facing teams
• Maintain process documentation to ensure everything is kept up to date 
• Create content that reflects Envoy’s brand, culture, and message
• Keep the teams informed about new processes, operational updates, and best practices
• Identify and execute new training initiatives based on the team’s needs 
• Work cross-functionally with marketing, sales & support, and product teams

You have

• 1-3 years experience in an office environment, preferably in a customer facing role 
• A passion for motivating and helping people learn and improve 
• An excitement about working on cross-functional projects and juggling multiple priorities at once 
• The ability to communicate with diverse audiences in different ways (email, meetings, presentations, etc.) 
• Previous enablement or experience onboarding and training teams is a huge plus 

If this kind of work sounds interesting, we'd love to hear from you! We're open to all backgrounds and levels of experience, and we believe that great people can always find a place. People do their best work when they can be themselves, so we value uniqueness. We never discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.