Looking to break into Tech Sales? We are hiring Sales Development Reps!

At Gladly, we're working hard to reimagine customer service so that customers can communicate across any channel and brands can connect in a more meaningful way. We're looking for someone who can build relationships with key executives within top consumer brands to help drive a more empathetic, personalized customer experience.
We believe exceptional customer service is about putting people at the center, not cases or tickets.
We are looking for someone to help us find the right people within top brands to grow our business. Partnering with our sales team, the ideal candidate is someone who is humble and hungry, collaborates well, is creative and detail-oriented. Having domain experience and a focus on metrics is ideal. This role offers the opportunity to be a part of an early stage sales organization from the beginning as well as grow your career into a strategic seller at an interesting startup.
Backed by Greylock Partners, NEA, GGV and JetBlue Technology Ventures, we are a different kind of start-up, one that puts people and culture first. Our seasoned team strikes the right balance of experience and innovation.
This role reports into the Head of Sales Development, will be based in San Francisco and supports teams throughout the U.S.

Responsibilities

• Actively engage new and existing leads by phone, email, and chat to attract new customers 
• Generate first meetings and new business opportunities with hustle and creativity
• Work closely with Account Executives to develop strategies to target prospects and secure meetings
• Achieve monthly quotas of sales qualified opportunities for assigned territory
• Effectively use sales tools to run accounts through every step of the sales cycle
• Create and prioritize target account and contact lists

Preferred Qualifications:

Strong work ethic and time management skills - You are proactive and execute with brilliant focus and a relentless spirit

• Results driven & competitive nature required
• Excellent written/verbal communication skills
• Ability to work in a fast paced, team environment
• Good time management ability with strong organizational skills and attention to detail
• Ability to learn and understand new products and technology

 Why join Gladly?

• Well-funded startup based in San Francisco
• Experienced leadership team who has 'done it before'
• Innovative product approach in a large, growing market
• Competitive salary and equity package along with generous health & wellness benefits
• We hire smart, fun-loving, ambitious, humble people.
• Gladly offers competitive salaries, stock options, and generous paid time off as well as:
• Medical, Dental, Vision and Life insurance
• Paid Parental Leave
• 401K
• Flexible Spending Accounts
• Fitness Stipend
• Computer equipment of your choice
• Commuter Benefits

About Us:
Founded in 2014 and headquartered in San Francisco by a team of repeat entrepreneurs with multiple successful exits, Gladly is reinventing customer service. With an experienced team from successful companies like Kana, Salesforce, Vontu, Symantec, Zendesk, and Google, Gladly is proud to count JetBlue as a customer and is funded by Greylock Partners, NEA, GGV Capital, and JetBlue Ventures.