Sales Engineer - Growth

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Fastly helps the world’s most popular digital businesses keep pace with their customer expectations by delivering fast, secure, and scalable online experiences. Businesses trust Fastly to accelerate the pace of technical innovation, mitigate evolving threats, and scale on demand. Founded in 2011, Fastly powers online destinations including Airbnb, GitHub, Alaska Airlines, Pinterest, Vimeo, The Guardian, The New York Times and Ticketmaster.

The worldwide cloud services market is projected to grow rapidly to $236 billion in 2020, according to Forrester, Inc. As more and more businesses move operations to the cloud, Fastly is well positioned to continue increasing CDN, cloud networking and cloud security market share with edge cloud services that reach beyond content delivery.

We’re building a better Internet. Come join us.

SALES ENGINEER - GROWTH

Identify customer pain points, develop solutions, present the Fastly value benefits and address any technical objections. To realize this, the Sales Engineer should have a strong desire to utilize their technical and sales skills to understand the customer’s needs and requirements. The Sales Engineer should be highly competent in assisting to develop a technical sales strategy and have the ability to work cross-functionally with Sales, Product Management, Product Marketing, Engineering. Experience in delivering compelling demonstrations of cloud solutions and products is essential.

RESPONSIBILITIES

  • Collaborate with Account Executives to develop and execute a winning sales strategy for an opportunity
  • Understand customer needs and propose relevant Fastly solutions
  • Perform product demonstrations live in the field or via video conference
  • Plan and successfully execute on light Proof-of-Concepts
  • Provide pre-sales support to customers in establishment of configurations and services
  • Execute a smooth hand-off of a customer to post-sales team
  • Participate in product, sales and role-specific trainings so as to remain effective in your role
  • Be able to contribute content for general customer education
  • Assist in responding effectively to RFPs

REQUIREMENTS

  • 3 - 5 years experience in a similar role
  • Experience selling to or working in relevant industry 
  • Knowledge in cloud and web related technologies is required
  • Customer facing experience is essential
  • Experience performing demos in front of both technical and business focused prospects
  • Comfort with networking/security systems/protocols and Linux systems are essential
  • Working familiarity with a basic scripting language (python, ruby, perl, PHP or VCL)
  • Impeccable written communication skills are important
  • Comfortable keeping up with technology trends in cloud services
  • Open, curious and receptive to new ideas and ways of doing things
  • Travel 10 - 20%
  • Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

Fastly provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

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Location

475 Brannan St, San Francisco, CA 94107

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