Sales Engineering Manager
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy and increase economic freedom around the world.
There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role.
Join Coinbase’s Coverage team as one of the first senior sales engineer hires. Be responsible for kicking off some of the largest client integrations at Coinbase, specifically helping Coinbase become the back-end provider for other fintechs and financial institutions looking to offer their clients crypto services.
What you’ll be doing (ie. job duties):
- Be involved in Introducing Broker (IB) pitch, which often involves diving into the specifics of the upcoming Prime Brokerage API docs and product functionality
- Preparing and developing technical presentations to explain our Coinbase products and services and how to integrate to our customers.
- Hold kickoff discussions on integration timeline and custom product needs, as well as help set expectations on product scope and pricing
- For more standard integrations, help support clients’ engineering teams
- For more custom integrations or complex integrations, translate client product needs to the PED folks staffed on IB
- Support minor post-integration servicing issues
- Help manage ongoing sales relationships with clients (cross selling new products that could be a fit to existing integrations)
- Identifying areas for improvement and communicating these issues and possible solutions to product teams and upper management
What we look for in you (ie. job requirements):
- Has technical degree and ideally some experience as a software engineer (2+ years)
- Has experience client facing and in a sales, BD role in the technology field, or technical implementation role
- Highly personable and excellent communicator who can create concise recommendations after listening and assessing potential clients needs; Product and/or project management experience a plus
- Comfortable picking up the baton from coverage and working with client to assess needs, support deal closing, and support basic technical integrations (pulling in PED pod on more complex cases)
- Knowledge of cloud infrastructure as well as REST, FIX, WebSocket APIs
Nice to haves:
- Experience with cryptocurrency
ID: R23224
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@ coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodations@ coinbase.com for additional information or to request accommodations.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here: Ireland/EU, United Kingdom, and California. By submitting your application, you are agreeing to our use and processing of your data as required.