Cisco Meraki
Cisco Meraki connects passionate people to their mission by simplifying the digital workplace.
San Francisco , CA

Sales Insights Analyst

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San Francisco

Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you will shape the future of our business and the experiences of our employees and customers.

We’re looking for a proactive, data-driven Sales Operations Analyst to join our dynamic and growing Sales Operations team. In this position, you’ll be a thought partner for our sales team, developing and delivering insights, and driving efficiency, scale, and productivity for a global organization. In this highly collaborative role, you'll test your process improvement and strategy skills by building and improving upon existing operations, documentation, and systems organization. Good communication is second nature to you when providing these insights to sales leaders, as you’ll act as a subject matter expert for sales dashboards to help leaders drive their business. You’ll hone your ability to manage large projects as Meraki continues to rapidly expand, resulting in the need for new sales processes and tools.

What you will do:

  • Manage and improve upon existing sales and sales operations process
  • Build and manage rep territory and lead routing rules in Salesforce.com
  • Produce & automate weekly, monthly and quarterly reporting as required
  • Develop and improve the functional areas of data management, forecasting, sales opportunities, dashboards and reports
  • Work cross functionally to integrate Cisco data and systems into CRM
  • Handle Salesforce user requests, system troubleshooting, and system escalations
  • Mentor teammates and help develop peers
  • Work with leadership on ad-hoc strategic operational projects
  • Perform monthly revenue and account audits
  • Analyze sales representative efficiency and effectiveness and make tool and process improvement recommendations

You are:

  • Curious and a quick learner who loves a fast-paced and ambiguous environment.
  • Creative, you think about the team and business first, and stay engaged through challenging moments.
  • A strong communicator and can take complicated ideas and share them back clearly and simply.
  • Collaborative, committing to finding the best solution, and working across teams toward a shared outcome.
  • Accountable, managing your failures, taking pride in learning from them, and finding a way forward that comes naturally to you.

You have:

  • 4+ years relevant experience in Sales Operations
  • A Bachelor’s Degree with a technical or quantitative focus
  • Experience with technical aspects of Salesforce, particularly in reporting and hierarchy management
  • Can project manage process improvement initiatives from fruition to execution
  • Ability to think globally and strategically, then roll up sleeves to execute
  • Ability to prioritize tasks efficiently and solve problems independently
  • High degree of attention to detail
  • Energetic, personable, and comfortable working under tight deadlines
  • Demonstrated ability to build collaborative relationships with other departments
  • Excel pro creating pivot tables and executing Vlookups

Need to be authorized to work in the U.S. without requiring sponsorship now or in the future.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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What are Cisco Meraki Perks + Benefits

Cisco Meraki Benefits Overview

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
CAAN, Conexion, Connected Black Professionals, Inked, Meraki Gives, Meraki Veterans, Parents @Meraki, QFAM, Women of Meraki
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services
Apprenticeship programs

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