Sales Manager APAC, Udemy for Business at Udemy

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ABOUT UDEMY:
Udemy is a global marketplace for learning and teaching online. More than 50 million consumers and several thousand companies around the globe trust Udemy’s technical & soft skills to close the skills gap. Our customers can choose from an extensive portfolio of 150,000 courses taught by 57,000 expert instructors from over 65 countries.
Udemy for Business is a curated solution of business-relevant and technical courses delivered through a simple platform to provide your employees with the most engaging learning experience. Our business is on a growth trajectory that offers fantastic career opportunities. 
We are a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious commitment to delivering the best possible learning and teaching experiences. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other on a daily basis. 
Founded in 2010, Udemy is privately owned and headquartered in San Francisco. Our APAC business is growing fast and we are looking for great people to join our fantastic business. Our sales teams are rapidly expanding and we are looking for an experienced Sales Manager with a strong track record to lead our commercial sales team to help fuel this growth. 
ABOUT THE ROLE:
Udemy has a track record of hiring top talent. This role is an exciting one for an experienced and excellent sales leader whereby the successful candidate will get the opportunity to manage and build a team within the Udemy organisation. The successful candidate will be part of a business that has ambitious growth plans based on current business trajectory. Key to these growth plans will be delivering progressive revenue goals while leading team members the right way.In this role you will manage a successful, talented and engaged commercial sales team in the APAC region while hiring new talent for future growth.You will report to and work closely with the Director of our APAC Business, and be a key part of the Udemy for Business APAC leadership team. The role will be a very interesting one whereby it will require a broad range of skills from people leadership to successfully working in a start-up environment to delivering success in the tech space to hiring fantastic talent and lots of other exciting responsibilities. You need to be passionate about leading people, target driven, keen to be part of a start-up journey, data-driven, detail-oriented, customer-focused, business-minded, and intellectually curious. You will be required to take a strategic view of the business while rolling up your sleeves in a highly dynamic environment. You need to have a keen eye for talent and be passionate about the development of your people. To be successful, you should pride yourself as a people leader first, but have a strong process-oriented style as well as a positive attitude which you use to influence those around you.
#LI-LM1

Key Responsibilities:

  • Lead a sales team across core sales responsibilities including acquiring clients; up-selling customers, building pipeline; negotiating and selling Udemy’s proposition. 
  • Help the team to bring potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs.
  • Beat revenue and activity targets on a weekly/monthly/quarterly basis.
  • Accurately forecast new sales pipelines along with add-on bookings.
  • Take an active and regular part in team members’ opportunities.
  • Demonstrate your passion for coaching and developing employees through personal and professional mentorship..
  • Ensure an outstanding customer experience is achieved.
  • Analyse the various data points available to determine opportunities for the Account Executives.
  • Communicate job expectations with team members by planning, monitoring, and appraising individual sales results while holding each team member accountable. 
  • Work cross-functionally with Sales/Business Development, Customer Success, Marketing, Content, etc. to drive the business forward
  • Collaborate with sales operations to identify technology, strategies, and processes to better achieve revenue goals.
  • Lead a sales-driven culture in a high energy, dynamic, fun, fast-paced environment
  • Build a growth Strategy for India through both direct and re-seller model 

Minimum Expectations for Success

  • 5+ years of sales management experience.
  • Successful track record of quota attainment both as an individual contributor and Sales Manager.
  • Strong understanding of SaaS business and what great looks like.
  • A high energy and optimistic team-player with strong organizational and time management skills
  • A passion for hiring, developing, motivating, and retaining highly valued sales reps.
  • Competence in liaising with customers at an executive level.
  • Strong drive for results, while retaining a focus on consistently delivering a great customer experience.
  • Exceptional skills in prospecting, discovery, presentation, buying behaviors, and overcoming objections.
  • Proficiency in Salesforce.com and other sales tools.
  • Get-it-done mindset: not afraid to roll up your sleeves, getting into the data and analyses yourself, and doing what it takes to get the job done - while also thinking and acting at a strategic level. 
  • The ability to work effectively in an unstructured environment requiring new perspectives and creative approaches - problem solver. 
  • Excellent communication and presentation skills, attention to detail and the skill of dealing with ambiguity.
  • Strong team player and supporter
  • Organisational agility; knowing how to get things done through formal and informal channels 

About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HiveDatabases
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

SOMA

An Insider's view of Udemy

How would you describe the company’s work-life balance?

I’ve been really impressed by the work-life balance at Udemy. Each team has the freedom to choose a schedule and system that works for them. Everyone is committed to the success of their team and Udemy as a whole, and this flexibility and trust enables each of us to work in a way that helps maximize our impact.

Katie

Full Stack Web Development Software Engineer, Instructor Loyalty

How do you collaborate with other teams in the company?

As a member of the Marketing Efficiency Decision Science team, I help determine how Udemy can invest money efficiently. We partner with all levels of the Marketing and Finance teams to align our goals and drive implementation. We also work with the Data Products and platform team to ensure we utilize the most robust models and architecture.

Silvia

Data Scientist II

How does the company support your career growth?

Udemy provides me with daily opportunities to grow as an engineer. My manager genuinely cares about my career plan and professional growth. In every project that we’ve chosen for me to work on, I had the chance to improve my weaknesses and demonstrate my strengths. It is so important to feel valued at work, and Udemy has been doing a great job.

Duygu

Senior Staff Engineer

How do you make yourself accessible to the rest of the team?

My philosophy goes beyond normally scheduled one-on-ones, which I regard as simply guaranteed check points. I have a truly “interrupt me anytime” policy, so my staff feels comfortable enough to talk with me at any moment. My team is my work-family and, as with my own family, it is a top priority for me to be there to support them.

Justin

Senior Data Science Manager

What are Udemy Perks + Benefits

Culture
Intracompany committees
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
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