Sales Operations Manager

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Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is headquartered in San Francisco, California, Earth.

About the Role:

This role is responsible for aligning services with sales, supporting sales strategy and related revenue execution, and will be closely aligned with global sales, solutions engineering, services, and finance leadership. 

Impact You’ll Own:

  • Owning revamp and efficiency of systems used by sales, from Salesforce to supporting tools
  • Create analysis and insight model from systems to ensure company visibility and consistent metrics to measure scale
  • Build out necessary process for team communication and collaboration with toolset, such as:
    • Handoffs from marketing to sales and lead-to-opportunity process
  • Clear responsibilities and customer knowledge transfer from point of sale to success— especially with new tool implementations 
  • Lead for operations and enablement support for North America AEs  
  • Create and implement strategy to support key company goals, such as switching to primarily subscription-based revenue 
  • Conduct global TAM analysis
  • Build out global territory map based on appropriate TAM metrics
  • Conduct on-going analysis on territory performance, testing assumptions and validating hypotheses 
  • Build out of a team to support tools and sales org growth, such as dedicated system admin and enablement roles for N. America

What You Bring:

  • 5+ years of experience in sales, sales operations or business operations, using Salesforce.com
  • Experience working within a VC-backed start-up
  • Enterprise software and services sales experience preferred
  • Ability to build credibility, trust, and rapport with stakeholders at all levels, both within and outside of the organization.
  • A forward thinker who takes the initiative and identifies gaps in workflows and makes recommendations.
  • Business-focused: always looking to maximize benefits for the business and minimize downside risk.
  • Experience of working with geographically dispersed teams.
  • Good understanding of the enterprise sales process
  • Exceptions communication and system skills
  • Highly Technical. You have superior analytical skills and advanced MS Excel skills
  • Bachelor’s Degree in Business Administration or related field

Benefits While Working at Planet:

  • Comprehensive Health Plan
  • Wellness program and onsite massages in specific offices
  • Flexible Time Off
  • Recognition Programs
  • Commuter Benefits
  • Learning and Tuition Reimbursement
  • Parental Leave
  • Offsites and Happy Hours
  • Volunteering Benefits

Some Press About Us: 

Our CEO, Will Marshall featured on TED and featured in a Planet Blog

“Planet: Bringing Space Back Down to Earth”

Tiny, privately owned satellites are changing how we view the Earth features in NBC News

“Planet And Rocket Lab Create Mission Patch To Honor Women In Aerospace” —Planet Blog

Why we care so much about Belonging. 

We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate  north star of Belonging, dreaming big as we approach our ongoing work with diversity, equity and inclusion.  If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply!  At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description.  We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts.  We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. 

#LI-MS1

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Location

Located in sunny SOMA, just a few blocks from the San Francisco Giants ballpark. Steps from world-class restaurants and public transportation.

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