Sales Operations Representative

| South Bay
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General Purpose:

Corsair is looking for an individual who possesses analytical skillset & have strong desire to drive sales operations change improvement and display results-driven tendencies to apply for the Sales Operations Representative. An individual with the ability to establish effective working relationships with Corsair Customer team, Internal groups and across all levels of the organization. Our team members should have strong customer-centric skills and are focused on continued process developments and efficiencies that will enhance the customer experience.

Position Summary, Responsibilities and Expectations:

  • Own and manage assign Corsair account supporting all operations queries and ensuring that customer’s orders are booked and processed in a timely, and accurate manner
  • Coordinate with Channel Marketing, Planning, Sales, and Logistics on customer orders to ensure on time delivery to accounts
  • Manage backlog for the purposes of maximizing shipments and reducing order aging with respect to customer-defined shipment/delivery deadlines
  • Maintain up-to-date customer records in customer portals, transacting RMA’s and transaction disputes as necessary
  • Maintain professional internal and external relationships that meet Corsair’s core values

Essential Skills and Experience:

  • Bachelor’s Degree or equivalent experience (2+ years) in Sales Operations, Order Fulfillment, or Customer Service
  • Possesses a passion for technology and interest in staying current on the latest products to market
  • Possess customer support centric skills and ability to communicate effectively with people at all levels of the organization either in written or verbal format
  • Strong data analytical and problem-solving skills
  • Experience working with MS Office Suite; proficient in Excel including VLOOKUP & Pivot Tables
  • Oracle or other Order Fulfillment platform experience preferred
  • Experience in performing sales account analysis and providing comprehensive reports and chart trends on large data files utilizing customer portal or business intelligence platform data
  • Well organized with ability to multitask providing quick and accurate results
  • Ability to prioritize and demonstrate attention to detail
  • Ability to work under pressure and to deadlines

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Location

47100 Bayside Parkway, Fremont, CA 94538

What are Corsair Perks + Benefits

Culture
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K)
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Commuter Benefits
Game Room
Parking
Relocation Assistance
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
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