Bolt’s mission is to democratize commerce by making online buying easy, trusted, and consistent for millions of happy shoppers. Read more about our mission in our manifesto. We believe that every retailer will need ecommerce to power their business in the future, and to do that effectively they need Bolt. 

We’re looking for a curious, collaborative, self-starter-- someone who’s ready to dig in and build solutions to both simple and complex problems. As a Sales Operations Sr. Associate, you will have the opportunity to shape our rapidly growing sales and partnerships functions: managing, designing, and scaling the processes and tools that our go-to-market teams use to accelerate Bolt’s growth. You will be joining the Sales Strategy and Operations team as a high-impact contributor, leading both strategic and operational initiatives from ideation to analytics to execution, driving impact across Bolt’s entire GTM organization.

Responsibilities

• Support your GTM business partners with sales processes, workflows, and insights to enable them to execute on our highest-priority initiatives
• Develop a deep understanding of our sales process to refine and improve our systems and tools (Salesforce, Outreach, etc.)
• Triage and troubleshoot operational issues for our sales and partnerships teams, and continually optimize our systems and processes for scale
• Collaborate with Finance and GTM leadership to develop KPI reporting frameworks, forecast models, incentive structures, and performance management insights
• Analyze GTM data and operational performance to identify gaps and opportunities for improvement
• Incubate, scope, and deliver on new programs to improve sales productivity, efficiency, and enablement
• Lead internal trainings and maintain a knowledge base of our sales processes, tools and systems in partnership with Sales Enablement

Requirements

• 3-5+ years professional experience in Sales Operations, preferably at a high-growth technology company
• Exceptional ability to translate strategic business objectives into sales system requirements; experience managing Sales Ops projects end-to-end from scoping and requirements documentation to testing and deployment
• Extensive experience with Salesforce processes, features, and reporting. Salesforce Administration experience is a plus
• Strong analytical and problem-solving skills, with a demonstrated ability to structure complex problems and develop solutions
• Experience working cross-functionally with and supporting stakeholders at all levels of Sales, Marketing, Partnerships, Finance, and/or Customer Success
• Excellent written and verbal communication skills, with strong attention to detail
• Ability to effectively prioritize and manage multiple projects at once
• Professional experience with Outreach, Gong, and ZoomInfo a plus

Benefits

• Comprehensive health coverage: Medical, dental and vision
• Retirement plans
• Flexible PTO
• Paid parental leave
• Cell & Wifi stipend
• Work from home stipend
• Wellness stipend
• Competitive Pay
• Virtual team events

Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you have a disability or special need that requires accommodation, please let us know.