We are looking for an experienced Systems Manager to join the Sales Operations team. This person will be primarily responsible for a managing team of Salesforce Administrators and Developers and driving the sales systems strategy. This individual will oversee the process of Lead-to-Cash deployment while driving towards the identified business goals and metrics.

Responsibilities

• Manage and develop the team of Salesforce Administrators and Developers and proactively identify inefficiencies that are holding the team back
• Provide best-in-class support for users of Salesforce and sales systems/tools by triaging user requests/bugs and prioritizing project enhancements
• Own Salesforce instance including overall processes, architecture and integrations with other applications
• Continually improve our use of Salesforce including automating processes and identifying areas where we can streamline automation to improve the scalability and performance of our systems
• Lead cross-functional technical projects and refine business requirements as necessary with Sales Operations, Legal, Compliance, Finance, Engineering, etc.
• Manage end-to-end project plans to ensure on-time and high quality releases of internal systems and tools
• Provide hands-on project management during scoping, design, development, testing, rollout, and post rollout phases including communicating big picture and project status (progress, risks) to the Sales Ops team and key project stakeholders
• Efficiently balance and prioritize needs of multiple business teams with technical constraints
• Share best practices to enhance the quality and efficiency of Salesforce and it’s integrated systems

Minimum Qualifications

• Minimum 5+ years experience with Salesforce supporting 500+ users, including optimizing user experience to reduce overall sales process friction
• Experience with CPQ
• Deep understanding of quote-to-cash systems and how they’re best integrated with Salesforce (ex: Apttus CPQ, Apttus CLM, Netsuite or equivalent)
• Demonstrated ability to deliver on Salesforce project requirements and lead operations support, including managing teams of developers and/or admins
• Experience implementing and managing large Salesforce projects such as transitioning to Salesforce Lightning, implementation of CPQ, integration and scaling lead routing solutions
• Experience with sensitive data and creating systems that meet the security and compliance needs that come with the management/ownership of sensitive data
• Highly organized, results-driven, with exceptional attention to detail
• Experience with sales and account management processes (e.g., acquisition, account management, support), systems (e.g., CRM, reporting), and datasets
• Self starter with an analytical and collaborative orientation; thrives on change and comfortable with ambiguity
• High proficiency in leading cross-organization projects, setting and holding teams and individuals accountable to timelines and deliverables, and building relationships across diverse, cross-functional teams
• Excellent written and verbal communication skills including tailoring messages and level of detail to technical and non-technical audiences
• Proficiency in development methodologies (Agile, Waterfall)

Preferred Qualifications

• Apttus experience

With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It’s disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital artists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.

PlanGrid, an Autodesk company, builds simple, beautiful software that construction teams love to use. As part of Autodesk Construction Solutions (ACS), whose mission is to seamlessly connect the office, trailer and the field across the entire construction project lifecycle, PlanGrid’s mobile-first solutions empower general contractors, subcontractors, owners and architects to provide fast, accurate information to the field. With unparalleled adoption by field workers, PlanGrid is used on projects as the single source of truth for all construction data — including drawings, photos, and other critical documents. As a result, critical workflows are streamlined, efficiency is improved and field teams can take on more work and get more done. PlanGrid’s software and other Autodesk Construction Solutions products enable a complete data set to move seamlessly through each phase of a building’s lifecycle — from design and preconstruction to construction, turnover, and operations. PlanGrid is used on more 1.5 million construction projects in 100+ countries.

Join us as PlanGrid and ACS advance Autodesk’s leadership in construction.

As part of GDPR compliance procedures, we have posted our Recruiting Privacy Notice on our website. Please also note that the advertised position is an opportunity with Autodesk, Inc. (https://www.autodesk.com/), as Autodesk recently acquired PlanGrid. Processing of your personal information as part of the job application process, and as part of Autodesk employment should a candidate be hired, will be handled by Autodesk pursuant to Autodesk’s Candidate Privacy Statement, available at: https://damassets.autodesk.net/content/dam/autodesk/www/content/careers/autodesk_candidate_privacy_statement.pdf.