Sales Training Manager

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Passionate about making a difference in the world of cancer genomics?

With the advent of genomic sequencing, we can finally decode and process our genetic makeup; however, computer technology has had limited impact in healthcare. With the expansion of multi-modal healthcare data and recent advancements in AI, that’s about to fundamentally change. Tempus is a healthcare technology company at the forefront of that change to leverage data to improve patient lives.

Tempus' proprietary platform connects an entire ecosystem of real-world data to deliver real-time, actionable insights to physicians. Our data empowers researchers to better characterize and understand disease, and to drive better outcomes through precise, individualized care.

We built Tempus to collect, structure, and organize data from disparate data silos into a comprehensive dataset to accelerate the pace of  innovation and discovery in healthcare. And now we are looking for a Sales Training Manager to join our rapidly growing Learning and Development team. The primary role of the Training Manager is to work closely with the Head of Commercial Learning and Development to create and lead the development of a sales training strategy, resource requirements, and plan for field execution.  This role will be responsible for the development, guidance, and/or execution of product core curriculum, new hire, and ongoing training to enable the US sales team. In collaboration with functional leaders in Marketing, Medical Affairs, L&D, People Team and IT counterparts you will explore and successfully implement the curricula in various training modalities (e.g., mobile devices, AR/VR, audio, video, interactive experiences, and gamification).

Responsibilities:

  • Helping to Develop and implement training plans for all commercial teams which meet organizational goals and individual professional needs.
  • Plan, coordinate and execute new-hire sales training and ongoing training modules, educational materials, classes, and assessments in coordination with Sales leadership, directing appropriate content creation and maintenance to brand teams, medical, and compliance.
  • Connect with internal stakeholders regarding instruction and scheduling of workshops.
  • Assist in translating national brand plans and tactics into development of message practice, and role play scenarios for all meetings.
  • Provide learner feedback to sales management with recommendations for follow-up coaching

Requirements:

  • Training delivery within the biotechnology, diagnostics and pharmaceutical industry.
  • Experience in building training program infrastructure in the oncology, neuro/psych, customer support and/or pharmaceutical space.  
  • Intermediate-to-advanced knowledge of the following computer software programs: Goggle
    suites and Microsoft office
  • Ability to coach, inspire, and also give clear feedback on improvements needed to sales reps
  • Ability to work independently and remotely while maintaining a strong teamwork ethic.
  • Multi-dimensional in abilities to work on simultaneous tasks, work cross-team and at different levels of the organization, whether internal or external relationships to the organization.
  • Self-directed, intrinsically motivated, flexible to changes in an ever changing dynamic environment.
  • Strong problem-solving skills, good attention to detail, time management skills and personal initiative.
  • Exceptional human relations skills to coordinate the accomplishment of tasks through other people.
  • Outstanding oral presentation skills.
  • Highly developed written skills, the ability to produce documents for dissemination both inside and outside the organization for presentations, technical briefs and scientific publications. 
  • Excellent proofreading skills, with the ability to proof for proper grammar, spelling, punctuation, and formatting of documents. 


Preferred Qualifications:

  • Minimum requirement of a Bachelors Degree and 2+ years sales training experience
  • 5+ years of experience in one or more of the following areas: Provider or Life Science Sales, Training and Development
  • Remote based with the ability to travel required up to 50%-75%
  • Ability to collaborate with cross functional teams to create quality training products
  • Demonstrated experience in creating training plans, curricula, and material in various modalities, preferably in the life sciences and/or pharma/biotech industry Sales Leadership or Account Management experience
  • Excellent project management skills with the ability to manage complex projects with resources across functional teams, including vendors
  • Strong analytical, technical and creative problem- solving skills Excellent communication and interpersonal skills required
  • Experience as Sales Force Effectiveness, System management, reporting development and
  • Experience in project definition and analysis
  • Experience in developing plans and measures, liaising with and engaging cross functional teams.
  • Must be an exemplary team player that can work effectively with colleagues at all levels within the organization.
  • Ability to take feedback
  • Must be able to work independently and with a sense of urgency to meet timelines

#LI-Remote 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
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    • ReactLibraries
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    • SparkFrameworks
    • TensorFlowFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
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    • LookerAnalytics
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    • FigmaDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • DocuSignCRM
    • SalesforceCRM
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration

Location

Our Redwood City office is located in a waterfront neighborhood at the heart of Silicon Valley, providing convenient access to tech hubs and boasting a thriving business scene. With excellent transport options and a range of dining choices, it's a dynamic hub for professionals and tech enthusiasts.

An Insider's view of Tempus AI

What’s the vibe like in the office?

The casual setting here in the Chicago office makes everyone less intimidating and more approachable. It's nice to be in an environment where our day-to-day work actually makes a difference, I feel valued. Tempus is also great at welcoming everyone with different backgrounds.

Alexis

Clinical Lab Associate

How do you collaborate with other teams in the company?

I collaborate with various hiring teams on a daily basis. Through weekly meetings, strategic planning, events, and messaging, hiring teams and I have built a collaborative hiring process and have become trusted partners to bring top talent to Tempus. We rely on honest communication, shared goals, and the right tools to set us up for success!

Emma

Recruiter

How does the company support your career growth?

I am always looking for the next opportunity to grow my career, and Tempus has a wealth of opportunities in many departments. Through emerging leaders programs and ongoing conversations with my managers, Tempus has always been supportive in guiding me to find work that is fun, interesting, and maximizes my potential.

Aaron

Senior Operations Manager

What are some things you learned at the company?

One of the things that molded my growth was seeing how much thought goes into the decisions, and how much leadership seeks feedback from the people around them, to help understand the impact of decision-making. Just being a sponge in the room is inspiring. I adapted the styles of many leaders here and use that to create my own leadership style.

Anita

Laboratory Operations Manager

What are Tempus AI Perks + Benefits

Tempus AI Benefits Overview

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability Insurance
Flexible Spending Account
Commuter Benefits
Parental Leave
Charitable Matching Program
Employee Assistance Program (EAP)
Pet Insurance
Company Cafeteria with Breakfast, Lunch & Grab & Go Options
Stocked Kitchen with Snacks
On-Site Barista
Discounted Gym Membership
Discounted Divvy Membership
Diversity & Inclusion Initiatives
Team & Company Outings

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
All staff in Tempus’ laboratories are subject to Tempus’ separate laboratory PTO policies.
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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