Salesforce Administrator at Alto Pharmacy

| San Francisco
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Salesforce.com is the core platform used by Alto’s Partnerships and Provider Success teams. The Administrator will work closely with Sales and Provider Success leaders to craft, deploy and optimize new business processes; maximize efficiency within complex, fast paced workflows; and ensure data integrity within the SFDC ecosystem for clean reporting and analytics. The ideal candidate has experience developing a custom SFDC solution that spans Sales, Service, and Marketing Cloud. 

Attributes and Skills 
  • Excellent project management skills and a positive attitude
  • Solution oriented with a willingness to work with members at all levels of the organization
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate ability to communicate effectively at all levels of the organization
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes

 Key Duties & Responsibilities: 

  • Serve as primary system administrator for Salesforce.com in a high growth company where planned user growth is >200% annually
  • Act as a primary resource to develop and manage technical workflows for Sales and Success organizations
  • Offer solutions at all levels of the organization when approached with unique or new challenges
  • Handle all basic and advanced administrative functions including user account maintenance, reports and dashboards, workflow automations, and flow development
  • Complete regular internal system audits and ensure security practices are met at all times
  • Maintain Salesforce.com data feeds and integrations with third party apps
  • Manage evaluation, scope and completion of new development requests.
  • Assist in training of new users and grow the Salesforce.com skill set across the organization
  • Effectively act as the liaison between users, vendors, and application development teams
  • Work independently with members of the user community to define and document development requirements
Experience Required: 
  • Minimum two years of experience as a Salesforce.com Administrator for Sales and Service Clouds
  • Salesforce Certified Advanced Administrator (211) required
  • Salesforce Platform Developer I or Platform Developer II Certified preferred
  • Salesforce Certified Platform App Builder preferred
  • Proven ability to design and implement new processes and facilitate user adoption
  • Proven ability to create, customize, and manage reports and dashboards
  • Experience developing Apex Triggers and automating workflows
  • Previous experience working in a SCRUM or agile environment preferred
  • Experience working with consultant groups for large scale development projects to manage scope, timeline, and budget preferred. 

About Alto

We’re building a new kind of pharmacy to cure one of our healthcare system’s most startling ills: over 50% of prescriptions are never picked up. Because staying on track with doctor’s orders requires more than just delivering pills, we’re managing everything from insurance logistics to pricing, late-night questions to supply chain, and anything else that could stand in the way of effective treatment. Our more than 400 employees are dedicated to fulfilling medicine’s true purpose: to improve the quality of life for everyone who needs it. We’ve filled over 1 million prescriptions to date. To aid our calling, we’ve raised $354 million in funding, and we’re on track to achieve $1 billion in annual recurring revenue (ARR) by 2021. Join us as we prove just how much a pharmacy can deliver.


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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

Location

Easy access to Hwy 80, nearby parking, and secure bike storage. Within blocks or many coffee shops, restaurants, and even a Whole Foods.

An Insider's view of Alto Pharmacy

What projects are you most excited about?

I am excited about empowering our data scientists to perform both ad-hoc and repeatable analysis using our Snowflake data warehouse (loaded via dbt + Airflow). Our business users are leveraging the same reliable data sources to gain insights via Looker. Most rewarding: we are actively using data in our mission to fulfill medicine’s true purpose.

Doug

Software Engineer, Data Engineering

How does the company support your career growth?

Alto enables me to work on projects I find interesting and technically engaging. I’ve been able to work on a variety of projects ranging from integrating our pharmacy management software with external EHR systems to setting up a modern data infrastructure from scratch.

Le Qi

Software Engineer, Data Engineering

What is your vision for the company?

It’s really easy to assume that Alto Pharmacy just delivers medications, but it goes beyond this when you have patients who are bed bound or who don’t know how to navigate the medical field by themselves. We support you in navigating this tricky realm, we ensure that adherence is more feasible, and the healthcare experience is transparent.

Gloria

Patient Care Lead

What are Alto Pharmacy Perks + Benefits

Culture
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Professional Development Benefits
Diversity Program
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