Senior Account Manager

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Our Purpose
Small business makes the world go round – it's the heart of the global economy. At Xero we want millions of small businesses to thrive through beautiful software, advice and connections. We aim to make being a small business more efficient and profitable, and more enjoyable too.
How you'll make an impact
At Xero the customer is the cornerstone of everything we do. This role is responsible for recruiting new accounting partners (firms) using Xero's proven and longstanding partner value proposition. Beginning with the creation and development of online cloud strategy business plans, you will build effective partner relationships to grow and generate new revenue for both the accounting firm and Xero.
You will ensure that each firm has the opportunity to grow through internal firm-wide education and peer-to-peer networking opportunities facilitated by you in the local community.
This role requires travel within the Bay area. The majority of your time will be spent in the field, meeting with prospective partners and hosting Xero events and certifications along with your community team. 
Key characteristics of an ideal candidate: well-rounded, customer focused, delivers results in high growth environments, high emotional quotient, strong business acumen, effective communicator and a quick learner.
What you'll do

  • Take a leading role in identifying and qualifying opportunities by prospecting and developing key relationships with accounting firms within your territory
  • Recruit, educate and land new Xero accounting partners to grow our channel, leading to growth of our small business customer base
  • Apply your selling and relationship management skills to drive high-complexity consensus sales, while also having the ability to foster organic growth within an existing partner when necessary
  • Build strong relationships with our accounting partners through consultative selling techniques and a collaborative sales approach
  • Generate 4x pipeline of qualified opportunities through the use of, but not limited to, proactive outbound call activity, drop-ins, emails, marketing campaigns and hosting events
  • Enrich the Xero experience of our accounting partners through thought leadership and continuous education on how to grow their practice and leverage Xero

Success looks like

  • Successfully recruit accounting partners representative of all tiers of the industry under our win, love, grow model
  • Collaborate with our technical team to present end-to-end accounting workflow solutions
  • Bring your community to life by facilitating peer-to-peer networking and partner recruit events

What you'll bring with you
Critical competencies

  • Understand the buyer: Enthusiasm for the emerging cloud accounting market and its new opportunities

  • Building relationships: A natural tendency towards building mutually beneficial partnerships, with an ability to create quick, strong rapport with accountants and other stakeholders

  • Drive for results: Results driven with strong initiative and ability to work independently

  • Effective communicator: Outstanding communication and presentation skills
  • Resilience & adaptability: Capacity to learn, adapt and apply ideas in constantly morphing situations
  • Collaboration & teamwork: Team-oriented, seeking to be part of a group whose impact is greater than the sum of its parts.

Experience

  • 2+ years of relationship management & new business experience in a consultative selling environment
  • Strong market knowledge of current accounting practice and SMB software competitor platforms or desire to learn
  • A high level of awareness for the workings of an accounting practice and systems a plus

Why you'll love Xero


Diversity of people brings diversity of thought and we like that. A collaborative and inclusive environment is important to us. Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge and support you to have fun while you do the best work of your life. We are a place where personal development, innovation, and change are not only inspired but also celebrated. We value our people and want them to enjoy and take pride in their work.

We have a unique and special culture based around our values (#ownership, #challenge, #beautiful, #human and #champion) and offer a number of other great benefits and perks including Xero shares.

So if you want to hear more and get the opportunity to help shape the next phase in the Xero success story please apply!
Xero is an Equal Opportunity Employer.

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Technology we use

  • Sales & Marketing
    • SalesforceCRM

Location

Our office is easily accessible by BART, located in Union Square near plenty of shopping, restaurants and coffee shops!

What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day.

Culture
Remote work program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend

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