Senior Contracts Manager

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Position Overview:

The Senior Contracts Manager is a member of the Contracts and Proposals team who works with multiple departments and teams within the organization to produce the requested contractual study-related legal documents. This is a role that requires an ability to work under pressure, to work quickly and efficiently with challenging deadlines, and to successfully manage a consistently high-volume workload. This role will serve as a single point of contact during the contract development process and will interact with internal endpoint staff, as well as client contacts.

This position can be based in endpoint’s San Francisco, CA office OR remotely west-coast based.

Responsibilities:

  • Receive requests and manage the development/maintenance of contracts, such as Scopes of Work, and Change Orders
  • Perform contract management tasks on medium to high complexity projects, as assigned
  • Serve as the contract management lead by independently developing and reviewing Agreements
  • Lead negotiations for all assigned Agreements with minimal management support
  • Develop and negotiate medium to high complexity change orders with minimal management support, if any
  • Follow-up on outstanding contract issues for resolution to meet internal and external deadlines and monthly revenue targeted goals
  • Maintain and update internal and client-specific templates for all contracts, keeping templates aligned with internal branding, if needed
  • Coordinate with internal departments to make ensure that billable work has the appropriate executed contract in place
  • Owner of all aspects of the contract development and execution process for assigned/accountable opportunities, utilizing independent judgement and discretion for completion (inclusive of managing opportunities autonomously, establishing clear timelines, meeting client requirements and deadlines, escalating obstacles)
  • Utilize excellent judgement skills and experience to review and analyze requests, including protocol draft/synopsis and other matters of significance, to confirm receipt of adequate and correct information to develop the necessary contractual document
  • Adhere to policies and procedures for contract development and client interaction, including managing timelines to ensure timely execution of deliverables.
    Serve as primary support and contact for assigned contract deliverables, including subsequent revisions, if requested
  • Provide leadership in drafting and reviewing contract content, utilizing discretion when reviewing provided guidance from a variety of additional stakeholders, including business development, marketing, product teams, finance, operations, and legal
  • Collaboratively work with internal stakeholders to review and revise deliverables as needed
  • Perform data entry into SalesForce
  • Perform monthly reporting via SalesForce regarding team workload volume and monthly plan versus actual revenue reporting.
  • Contribute to process improvements, updating and/or revising templates and processes as needed
  • Manage workload to meet requested deadlines.
    Provide leadership/mentorship/guidance to junior members of the department.
  • Demonstrate leadership when interacting with other members of the contracts team, providing guidance and acting as a resource for them, as well as taking lead on team-level initiatives or process enhancements.
  • Other duties as assigned

Qualifications

Education

  • Bachelor's degree in life sciences, business administration, finance, or related field.

Experience

  • Proven ability in developing contractual documents within a complex pharmaceutical or CRO business environment.
  • 3-5 years of experience developing executable contractual documents.
  • 5+ years of experience in professional roles
  • Strong Microsoft Office suite knowledge/familiarity
  • SalesForce knowledge/familiarity

Skills

  • Excellent organizational and time management skills
  • Strong sense of urgency and ability to work to deadlines
  • Good written and verbal communication skills
  • Attentive listening skills
  • Strong analytical skills
  • Proven ability to work independently as well as in a team environment
  • Ability to plan, multi-task, and prioritize

endpoint is an equal opportunities employer AA/M/F/Veteran/Disability.

 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-MT

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Technology we use

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Location

Nestled in the heart of San Francisco, 2 Embarcadero Center boasts a vibrant neighborhood characterized by iconic landmarks, diverse dining options, and a dynamic urban atmosphere. Public transit options are available!

An Insider's view of Endpoint Clinical

What are some social events your company does?

Along with quarterly massages, we got to enjoy each others' company, while learning about different cultural events such as Hanukkah and Lunar New Year through shared experiences and delicious foods. Since then, our teams have worked hard to encourage mental health and wellness, as well as physical health and wellness during quarantine.

Janice

Project Manager

How do you collaborate with other teams in the company?

Part of my job as Desktop Support is to communicate with our employees frequently. We use several different methods to accomplish this. We utilize a ticketing system, MS Teams, and Go To Assist for the communications with both our office-based or remote employees. The tools we use make it easy to troubleshoot & resolve technical issues.

Jeff

Desktop Support Technician

How do you make yourself accessible to the rest of the team?

A key goal is ensuring my team is effective. We’re all essential to delivering success for our clients. I leverage the tools Endpoint provides for communication and collaboration – calls, video chats, and even in-office meetings when we can – as well as asynchronous communication methods for the global team.

John

Sr. Director of IT

How would you describe the company’s work-life balance?

We move fast and keep busy. It helps to be part of a company that prepares and cares for its people. We do that. Unlimited vacation is part of our package for FTEs, and we use multiple wellness opportunities – from meditation to supportive circles and safe space groups, to invest in personal development.

Andrea

Learning & Development - Director Operations

What are Endpoint Clinical Perks + Benefits

Endpoint Clinical Benefits Overview

Endpoint offers a few different benefit plan options for our employees to choose from. We also have a generous Time Off Policy, matching 401(k), and a 529 Plan!

Culture
Volunteer in local community
Open office floor plan
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Virtual Yoga
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Flexible time off
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Professional Development Benefits
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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