Senior Manager, Customer Executive Programs
Company Description
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
Job Description
The Senior Manager, Executive Customer Programs will lead Zscaler’s growing list of C-Suite programs, responsible for effective engagement, messaging, content and event execution. This strategic position will focus on ensuring that Zscaler is addressing the critical developments in the office of the CIO/CISO/CTO and will help leverage this information to transform how we engage with these key audience personas. This position will be a key influencer across Zscaler global go-to-market organizations, which includes partnering closely with Zscaler Leadership to deploy, execute and measure C-Suite engagement strategies that will help the business scale and grow. The role will also play a critical part in helping to shape the conversation about the future state and position of Zscaler within Global F2000 companies.
What You’ll Do:
Reporting to the Director, Executive Customer Programs, you will:
Formalize C-Suite executive community and affinity groups (Executive Women, etc) led by top customers and kept Executive Advisors
Map out the top global accounts and identify synergies, strengths, and executive connections
Facilitate CXO Summit, executive roundtables, affinity/industry groups and C-level events across global regions
Engage executives to drive attendance to our events
Help build out and host executive customers involved in Customer Advisory Boards and User Conferences
Work across departments to ensure alignment
Ensure Zscaler is represented in the right executive networks
Qualifications
10+ years of functional experience in C-level community engagements, services and/or C-suite events
Strong background in building relationships with C-suite executives.
Experience with executive speaker management and content development
Exceptional communication and organizational skills
Ability to adjust to changing priorities and handle multiple projects at once.
Bachelor's degree required or equivalent combination of higher education and experience.
Commitment to customer satisfaction, attention to detail, and highest level of professionalism
Experience in working with a global, growing organization
Additional Information
All your information will be kept confidential according to EEO guidelines.
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What You Can Expect From Us:
- An environment where you will be working on cutting edge technologies and architectures
- A fun, passionate and collaborative workplace
- Competitive salary and benefits, including equity
Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.