Senior Sales Engineer - Service Offerings

| San Francisco
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Recurly is looking for a Senior Services Sales Manager to help drive continued growth for an innovative, rapidly growing enterprise software company. This individual will join our scaling Professional Services team and be a key part of our company’s growth.

If you don’t match the job 100% we would still like to hear from you!

Benefits & Compensation:

Compensation is determined by your work location. Speak with the recruiter for more information. 

States Recurly can hire from:

Arizona, California, Colorado, Georgia, Idaho, Illinois, Louisiana, Maryland*, Minnesota, Massachusetts, Montana, New Jersey, New Mexico, New York, North Carolina Ohio, Oregon, Pennsylvania, Texas, South Carolina, Utah, Washington (*In Progress)

Benefits:

As a full-time employee, Recurly offers competitive benefits programs, perks and options designed to fit your needs and the needs of your family. We offer medical, dental and vision benefits and a menu from which to choose options that work best for you and eligible dependents. We also offer life insurance, short and long-term disability, hospital indemnity, critical illness coverage, employee accident protection, health savings account (HSA) & flexible spending account (FSA) options, employee assistance program, Legal and Pet Insurance.

Other perks may include:

401(k) Retirement Plan

Company equity

Flex Time Off

Company Events

Training/Development

Tuition reimbursement

Casual dress

Dog friendly office

Commuter benefits

Volunteer opportunities

Responsibilities

  • Partner with Account Executives in qualifying new sales opportunities from a technical and product feature perspective.
  • Discuss and Strategize on Recurly technical solutions, present and sell the value of Professional Services, and co-sell with sales for subscription products.
  • Understand and focus on key business drivers and functional requirements for potential customers. Translate customer requirements into technical deliverables which the Professional Services team can implement.
  • Collaborate with Account Executives in production of high quality professional Services proposals and Statements of Work (SOWs) that outline competitive differentiators and define the details of Services engagements.
  • Participate in the response to RFXs, including security questionnaires, as needed.
  • Work closely with our product management team to convey customer requirements and review roadmap items.
  • Act as a liaison between the Professional Services team and other departments like marketing, security, and sales.
  • Keep abreast of payment industry trends, especially those related to the PCI, DSS and other security and compliance topics.
  • Develop and maintain a deep understanding of the Recurly products and services, specifically with the intent to help paint a ‘vision’ to prospective customers for both their future use of the Recurly products and setting expectations for their Professional Services 

Requirements

  • 4+ years experience in a pre-sales, technical support, or other customer-facing technical position for an enterprise payments, SaaS, or software company.
  • Experience working with a Professional Services organization, support team, and product managers.
  • Excellent written and verbal communication skills.
  • Excellent problem-solving skills and the ability to think on one’s feet.
  • Excellent computer skills including Salesforce.com, Google Apps, MS Office, and web presentation tools.
  • Familiarity with basic front and back-end web development concepts, i.e. HTML, CSS, JS, Ruby, Python, C#/.net, etc a plus.
  • Familiarity with RestFUL WebServices APIs concepts a plus.
  • 1+ years experience selling B2B software solutions.
  • Results-oriented approach which balances a “take charge, do-whatever-it-takes” attitude with teamwork and collaboration.
  • Experience configuring and delivering software solutions and demos is a plus.
  • Previous Enterprise software implementation experience a plus (in any role).
  • Experience selling ERP, financial applications, or subscription billing related products is a plus.

About Recurly

Recurly, Inc. provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, BarkBox, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 42 countries.

Offices located in San Francisco, California, Boulder, Colorado, and New Orleans, Louisiana

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Location

Recurly is located in the Mission District

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