Senior Solutions Engineer

| Hybrid
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Helix is a rapidly growing population genomics company working at the intersection of clinical care, research, and genomics. Founded in 2015 with a mission to “empower every person to improve their life through their DNA”, our end-to-end population genomics platform enables health systems, life sciences companies, and payers to advance genomic research and accelerate the integration of genomic data into routine clinical care.

Powered by one of the world’s largest CLIA / CAP next-generation sequencing labs and our proprietary Exome+® assay, we support all aspects of population genomics including recruitment and engagement, clinically actionable disease screening, return of results, and basic and translational research. We help our partners use genomics to improve health outcomes, increase patient engagement, lower costs, and drive cutting edge translational and clinical research. For the individual, we store and protect their DNA information so that they control their data and can use it throughout their lifetime in a variety of settings.

Leading health systems, including Renown Health, AdventHealth, and Mayo Clinic, use our population genomics platform to power some of the world’s largest and fastest-growing population genomics initiatives. We also collaborate with our health system partners to combine longitudinal EHR data with genomic data to optimize care across the health system. This proprietary clinico-genomic dataset, with recontactable individuals and actively enrolling programs, powers our life sciences segment and helps our life sciences partners bring innovative therapies to patients faster and more efficiently. 

In response to the COVID-19 public health crisis, Helix is  leveraging its expertise and infrastructure to develop and deploy more scalable and sensitive COVID-19 testing as well as accelerate research on the influence of genetics on COVID-19 infection and severity.

Our big vision comes with big responsibility. That’s why we’re building a diverse team of experts in the field of genetics, engineering, design, business development, and beyond to help bring actionable insights to our customers.

What’s important to us:

  • Curiosity — we are all passionate about the possibilities enabled by having access to your own genome
  • Responsibility — we have an obligation to people and our partners to operate with highly credible research guided by well respected advisors, with clear and effective communication about our products
  • Agility — flexibility and a desire to be nimble, smart, and effective are important to the Helix culture
  • Follow-through — we’re building a diverse team with amazing track records of achievement in multidisciplinary environments

As a Senior Solutions Engineer, you will:

  • Collaborate with Helix product managers, designers, scientists, business development, and other engineers to ensure our product and platform aligns with the business needs
    • Identify features or APIs that might be necessary or improve efficiency
    • Work with Helix Product and Engineering to architect/design, build, test, and deploy these capabilities
    • Ensure we meet security, regulatory, and compliance requirements
  • Engage with external Partners and Customers in order to architect and develop solutions based on their existing technology and solutions requirements
    • Identify stakeholders (Security, IT, etc.) and ensure we address their concerns
    • Impact and influence key stakeholders both internally and externally to improve data security and robustness
    • Create diagrams, workflows, and technically accurate descriptions
    • Ability to remain organized across multiple projects and milestones/deadlines
  • Support and champion Helix deployments/integrations from design all the way to the first weeks following a successfully validated integration
  • Be able to mentor and support other team members

Required:

  • 3+ years working as a Solutions Engineer or equivalent (pre-sales or post-sales technical role)
  • 3+ years development experience in one of the following: Go, Python, Java, Javascript, or a similar language
  • A proven track record of working with Enterprises
  • Excellent communication skills
  • Affinity for an engineering culture that emphasizes both quality and agility
  • A passion for improving people’s lives through access to better information about their DNA
  • A passion for helping build testing capacity for COVID-19

Pluses:

  • Familiar with EHRs (including Cerner or Epic)
  • Worked in the healthcare space; familiarity with regulated software systems and entities (e.g., HIPAA)
  • Bachelors degree or higher in Computer Science; coursework in genetics or bioinformatics

What Helix can offer you:

  • Competitive compensation, including meaningful equity
  • Health insurance, including medical, dental, and vision
  • 12 weeks of Maternity or Paternity leave
  • 4 weeks of paid Pregnancy Disability
  • On-premise nursing room
  • Commuter benefits
  • Flexible PTO
  • 401(k)
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Location

101 S Ellsworth Ave #350, San Mateo, CA 94401

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