Senior Strategic Partner Manager - Omni at BigCommerce

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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, named "Best Place to Work" in Austin, TX in 2020 is looking for a Senior Manager, Strategic Partnerships. As a Senior Manager you will be responsible for the growth of a set of BigCommerce Partners - both via strategic marketing plans to drive adoption of the partner solution with BigCommerce Merchants and managing Partner’s efforts to promote BigCommerce to its customers.   

You ideally have a marketing / sales background with eCommerce experience, and bring an ability to communicate and collaborate with a broad range of stakeholders, including both internal and external senior executives. Most importantly, you are revenue oriented, a self-starter, with a proven track record of providing problem-solving leadership and forging long-term strategic partnerships. 

What You Will Do: 

  • leverage your knowledge of eCommerce, combined with your marketing, communication and analytical abilities to help promote strategic partners to our merchants
  • own a revenue line item; be creative and proactive to achieve it
  • along Partner Marketing, design and execute strategic marketing plans with key partners that deliver new partner growth via new GTM strategies, email campaigns, in-product messaging, co-selling or up-sell campaigns
  • actively drive awareness and excitement of BigCommerce within our partners organizations, and their customers, via enablement, campaigns or events, driving new subscriptions to BigCommerce
  • support new partners as they build new integrations to BigCommerce 
  • Build excellent working relationships with all key business leaders, colleagues and broader team.
  • Propose innovative concepts and promote new ideas.
  • Develop a thorough understanding of both BigCommerce (i.e. products, services, and value proposition) and of the key attributes of the best BigCommerce Strategic Partners. Develop and maintain accurate reports including forecasts, tracking of SBD leads through partner activities, prospecting updates, and partner project status and benefits to BC.
  • Travel occasionally to meet with partners to develop key relationships.

Who You Are: 

  • 7+ years experience managing partnerships and coordinating and designing co-marketing programs with partners to drive merchant awareness and revenue growth in a high volume, fast-paced start-up environment.    Ideally at a $50M+ company
  • Bachelor’s degree, ideally in marketing, business or similar field preferred.
  • Experience within a SaaS platform or eCommerce organization driving adoption of a SaaS-based solution with Partners and their clients. 
  • An achiever that thrives on challenges and has a proven history of successfully, consistently achieving revenue quotas and objectives, within a complex client acquisition-driven business, preferably in the mid-market or enterprise space.
  • A great salesperson who will be the role-model of excellence for the team. Your experience will allow you and others to skillfully negotiate wins internally and externally while maintaining strong relationships.
  • A master communicator with excellent communication (written and verbal), presentation, and client/partner relationship skills.
  • Cool under pressure and able to remain collected and focused in a fast-paced, high pressure, dynamic environment.
  • Analytical with a high degree of business acumen, along with the ability to provide consistent, accurate forecasts 
  • Able to travel as needed. 

Diversity & Inclusion at BigCommerce
We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.


Current BigCommerce Employees: Please use the internal job board to apply for openings

#LI-LM1 

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases

Location

Our San Francisco office is in the heart of the Financial District, close to a BART stop and surrounded by great coffee shops, restaurants, and bars.

What are BigCommerce Perks + Benefits

BigCommerce Benefits Overview

We empower our employees to think big and do great work by offering a positive work environment and outstanding benefits.

Open vacation policy for salary employees
15 days PTO + paid sick time for hourly employees
Paid volunteer time
Paid parental leave
5 days newborn child sick leave
Flexible parental return-to-work
Adoption assistance
Training & development
Education reimbursement
Fully stocked kitchens
Free BigCommerce store

Culture
Volunteer in local community
Yearly food and coat drives, beach clean-ups, building bikes to be donated
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Daily stand up
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
BcinColor is a global ERG for people of color and their allies. BProud is BigCommerce's global ERG for LGBTQ+ and allies. BEmpowered is BigCommerce's global ERG for women, non-binary people & allie
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, Sponsored race teams.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
We provide free breakfast on Wednesday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Game Room
Our game room includes Ping Pong, Foosball, Video Games.
Stocked Kitchen
Chips, snacks, bagels, bread, fresh produce, coffee machines, LaCroix, coconut water, oat milk, almond milk, lots of vegan/vegetarian/gluten free options (and normal)
Happy Hours
Happy hours are hosted Once per week.
Parking
We offer employees Paid on-site garage parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Fitness Subsidies
24 Fitness
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Mentorship program
Hack the Hood, Women in Tech
Continuing Education stipend
Online course subscriptions available
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