Account Executive

| San Francisco
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About Us:

UserTesting was founded in 2007, and is backed by world class VCs: Accel, Greenspring, Insight Partners, and OpenView. In 2020, we crossed $100M in revenue, and are accelerating our international growth from our San Francisco headquarters. UserTesting is now present in 12 countries, with regional offices in Atlanta, Edinburgh, Singapore, and Oslo. Today, more than 2,000 organizations in 45 countries use the UserTesting Human Insight Platform to make more informed, customer-first decisions at scale.

Choosing to join our team means being part of a passionate group focused on transforming the way companies learn about their customers and build better products and experiences. Using our powerful software combined with the industry’s largest and most diverse panel of test participants, our customers can quickly target their audience and receive think-aloud video feedback from real people sharing their thoughts to your questions. UserTesting’s industry-leading platform enables companies to get rapid feedback on all types of customer interactions and experiences: websites, mobile apps, prototypes, campaigns, real world experiences, and more! A recent Forrester study found the ROI of using UserTesting to be 665%!

We’re proud that this is our third year of being honored as an Inc. Best Workplace and a Fortune Best Workplace in the Bay Area, along with having received a variety of additional workplace and corporate growth awards. We’ve made a commitment to build and develop a diverse workforce that reflects the labor markets in which we operate. We actively look to add amazing people to our team who will bring diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital/family status, disability, gender identity, sex, and country of origin, in addition to bringing a variety of backgrounds, interests and opinions.  At the end of 2020, our global team was 43% women and 36% minority; in the U.S., our underrepresented minority population was 16%. In the last year, we’ve had more than a third of our employees take on new roles within UT.  We do everything we can to make UserTesting a place where you feel you belong and are empowered to do the best work of your career.

 

The Opportunity:

UserTesting is seeking an Account Executive for our SMB segment that is comfortable managing their own full sales cycle, outgoing, organized, and someone that works best in a collaborative environment . The ideal candidate will have 2+ years of sales experience or provable track record of exceeding their quota, preferably in a SaaS environment. 

We’re a market leader with 13 years of experience and are talking to the COOLEST startups who are disrupting all industries who want testing throughout their entire development process. If you have a passion for selling to startups and a strong interest in selling to UX, UI, and PM teams, we’d love to chat with you.

Responsibilities:

  • Passionately evangelize remote user research & testing to startups
  • Generate new business opportunities to fuel your pipeline, while managing leads generated through marketing campaigns
  • Conduct product demos
  • Manage full sales-cycle in a consultative manner, including contract negotiations
  • Optimize pipeline while meeting the weekly/monthly activity goals you set for yourself
  • Prioritize opportunities and manage your time & resources appropriately
  • Coach team members and accept coaching whenever it is given

What We’re Looking For:

  • Bachelor's degree, or equivalent work experience
  • 2-4 years of sales experience or provable track record of exceeding a high quota in a transactional sales environment, preferably with SaaS experience
  • Entrepreneurial mindset
  • Able to thrive in a startup environment—moves quickly, thinks strategically and is good at tactical execution
  • Passion for web technologies and great user experience
  • Excellent written & verbal communication skills
  • Ability to multi-task, prioritize and manage time effectively

To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to change the world, we’re also growing the team quickly - join us!

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UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  

UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  Unfortunately, we are not currently hiring in the state of Colorado.

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Location

Our company located in San Francisco's neighborhood SOMA. One block away from the San Francisco Giants stadium and surrounded by bars and restaurants.

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