Solutions Architect

| San Francisco
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Recurly is dedicated to helping subscription businesses succeed by providing an extremely flexible and developer friendly SaaS billing application. Our more sophisticated customers typically interact with the API and occasionally will need guidance on overall architecture and best practices for specific business requirements. We're looking for an Integration Engineer to provide critical technical expertise during a client’s onboarding, post-launch, and retention. You'll have the opportunity to work closely with clients by solving their business needs with standard Recurly workflows. Reporting to the Director of Professional Services you will take ownership of all technical aspects of client onboarding, API integrations, development and documentation of best practices, and your own special projects.
You will be a go-to product expert that can diagnose complex setups and communicate clearly through to resolution.
If you don’t match the job 100% we would still like to hear from you!

Responsibilities

  • Define and create solutions to help customers realize the full potential of Recurly offering
  • Evaluate merchant integrations and offer best practice recommendations
  • Configure, customize, and support the NetSuite, SFDC, and other custom integrations
  • Build alliances with Product, Engineering, Customer Success and Enablement teams to solve problems and achieve objectives by sharing knowledge and information
  • Contribute to and foster the Recurly Developer Community

Requirements

  • A passion for figuring out solutions to complex business problems faced by customers, and implementing those solutions
  • Excellent communication skills and ability to explain technical issues and resolution via email and phone
  • Ability to think holistically and consider the long-term impact of choices made in technical integrations
  • Must have good organization and prioritization skills (ability to manage a project from pre-sales to delivery/close)
  • Familiarity with creating API integrations
  • Experience with SQL and SFDC
  • Experience with Oracle, NetSuite, QBO, Xero, or other accounting systems
  • Experience with Integration as a service (IaaS) platforms (e.g. Jitterbit, MuleSoft, Tray, Zapier, etc.)
  • Ability to read and write code in one of the following languages including Ruby, JavaScript, Python, etc.
  • Can-do attitude, willing to do whatever work is necessary for the team's success and willingness to adapt to different tasks throughout the day
  • Strong desire to create the best product possible
  • Curiosity, strong critical thinking skills, and a willingness to learn
  • 2+ years in a customer-facing role designing and developing customer integrations
  • 2+ years independently leading customer facing engagements

Preferred Experience

  • Experience with Cloud Platform (GCP, AWS, Azure)
  • Experience with Salesforce Integration
  • Experience with Graylog

About Recurly
Recurly, Inc. provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, BarkBox, Asana, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 42 countries.
Offices located in San Francisco, California, Boulder, Colorado, and New Orleans, Louisiana

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases

Location

Recurly is located in the Mission District

An Insider's view of Recurly

What are some social events your company does?

Every Friday, Recurly hosts a happy hour in the kitchen for people to get together and unwind from the week. I especially enjoy the unique and inspired snack choices that are brought to the table. From regional delicacies like Walking Tacos to varied charcuterie boards prepared on-site, Recurly offers something that can appeal to everyone.

Brandon Cruz

Associate Product Manager

How would you describe the company’s work-life balance?

The environment at Recurly fosters a strong work-life balance. I feel trusted to get my work done and have flexibility in my schedule when needed. There is a genuine understanding that real life happens. Everyone works hard, but there isn't a culture of staying late just to stay late which makes everyone feel empowered to live a balanced life.

Connie Sedden

Manager, Customer Enablement

What are Recurly Perks + Benefits

Recurly Benefits Overview

We offer a comprehensive benefits plan to employees, their spouse or their domestic partner, and their children.

In addition to the full benefits, we provide some great perks such as 401K, Company Equity, Flex Time Off, Catered Meals Daily, Social Events, Training/Development, Casual Dress, Pet Friendly and much more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
We provide free breakfast on Monday, Wednesday. Employees get free lunch on Monday, Tuesday, Thursday, Friday.
Stocked Kitchen
Happy Hours
Happy hours are hosted Once per week.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks
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