About the team:

The Sales Engineering team is a critical component to our growth and culture at AppDirect. Every member of the team embodies our core values and strives to excel within a world class sales organization. Our team’s mission is to be admired internally and externally for helping to transform our customers’ business through unparalleled professionalism, integrity, and passionate tenacity. 

How you’ll make an impact:

We are looking for an experienced Sales Engineer with a proven track record in enterprise software sales to help drive continued growth and success for the company. You will partner with Strategic Account Executives in North America to drive momentum in opportunities by guiding prospective clients on their digital transformation journey. The ideal candidate will require a balance of technical skills and business acumen, combined with a consultative sales approach, to deliver compelling solutions that help customers achieve their business goals and derive value from the AppDirect platform. 

What you’ll do:

• Serve as a subject matter expert by articulating the value and benefits that differentiate the platform
• Conduct detailed discovery sessions to gather requirements around business processes and user stories that impact commerce and billing flows
• Present and advise on established digital transformation best practices
• Deliver custom product demonstrations that focus on the customers key business drivers 
• Shape a solution definition that maps customer requirements and user stories to platform capabilities
• Own all technical aspects of the sales process including customer relationships 
• Cross-functionally coordinate internal resources needed to close the technical sale
• Collaborate with Professional Services on solution design and delivery
• Funnel prospect needs as feedback to the Product team to help drive roadmap

What you’ll need:

• 5+ years experience as a Sales Engineer for an enterprise solution in a complex sales cycle
• Strong understanding of subscription billing and digital commerce
• Excellent written, verbal, and interpersonal communication skills
• Ability to engage across technical stakeholders within prospective clients
• Ability to provide a compelling product demonstration that links business goals to the benefits of AppDirect’s Platform 
• Ability to navigate, master, and evangelize a highly complex and evolving software platform from an executive to technical level
• An ability to document and accurately communicate specific customer requirements to internal stakeholders
• An ability to deliver documentation that completely and accurately defines the solution
• Strong understanding of SaaS and cloud-based technologies
• Familiarity with CPQ, CRM, ERP and OSS/BSS systems 
• An understanding of REST APIs, microservices and SSO protocols
• BS/BA degree required

About AppDirect: 

AppDirect is the leading platform for selling, distributing, and managing cloud-based products and services. Its flexible, modular technology enables organizations of all sizes to get to market quickly and cost effectively with an offering that meets their individual business needs. AppDirect-powered marketplaces, billing, distribution, reselling, and premium technical support services help providers—including Comcast, ADP, Deutsche Telekom and others—connect more than 30 million businesses to solutions from Microsoft, Google, GoDaddy, and more. AppDirect is headquartered in San Francisco with 13 global offices.

We believe that the unique contributions of all AppDirectors is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.