Strategic Partner Associate - Retail
OVERVIEW
As we continue our fast growth, we are looking to add to our Business Development team. We are hiring a Strategic Partner Associate to manage retailers who have signed on to join the platform. In this role, you will have responsibilities including, but not limited to, launching new partners, driving key business insights and recommending scalable growth strategies, implementing new operational processes, managing client needs and selling new offerings and opportunities.
ABOUT THE JOB
- Manage relationship with select external Instacart retail partners
- Develop a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
- Work with Strategic Partner Managers, and cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines
- Lead launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations
- Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans
- Establish processes and reporting to help streamline the team’s operations and add value to retailer relationships
- Devise strategies to help retail partners grow their business on Instacart
- Support Account Leads and Managers in strengthening partnerships through analytics and reporting
- Engage, educate, collaborate, and problem solve with external partners at all levels of the organization
ABOUT YOU
- 3-5 years previous experience
- Excellent communication skills with the ability to distill complex issues
- Experience with large data sets and ability to extract business insights from analysis (Experience in SQL, Tableau preferred)
- Comfort with ambiguity and a rapidly evolving business landscape
- Solid stakeholder management skills, both for internal and external stakeholders
- Quick communication response times
- Ability to manage across functions and present to leadership
- Creative problem-solver
- Some travel required
ABOUT INSTACART
Founded in 2012, Instacart is a leader in North American online groceries and one of the fastest-growing companies in e-commerce. Our same-day delivery and pickup services bring everyday essentials and fresh groceries to consumers in the U.S. and Canada in as fast as an hour. We have partnered with more than 300 beloved national, regional and local retailers to deliver from more than 20,000 stores across more than 5,500 cities in North America.
We believe that great people are the ingredients for success. We like to think that we are like a potluck—everyone brings something new, different and flavorful to the table. We believe that just as meals are best shared together, success is best shared together. Our mix of thoughtful, inventive and neighborly employees work together to deliver our common goal: to make grocery shopping effortless for everyone. If this resonates with you, then Instacart just might be the place for you. Welcome home.