Strategic Solutions Engineer at Bolt

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Solutions Engineers at Bolt are at the nexus of opportunity and execution, both for our customers and for Bolt.

We are looking for motivated individuals with customer facing experience and an insatiable curiosity for technology. In concert with Sales and Customer Experience, Solutions Engineers play a critical role in deciphering complex application architectures and, when possible, devising creative yet practical solutions. While Bolt’s Solutions Engineers are primarily pre-sales focused, they act as a customer’s trusted advisor throughout the sales process into implementation. This allows Solutions Engineers at Bolt to optimize our pre-sales and post-sales efforts into one cohesive customer experience.

As a Strategic Solutions Engineer you will be at the forefront of our largest and most strategic sales engagements. This is a high visibility role for individuals who thrive under pressure and have an appetite to solve the most complex challenges in ecommerce. Your work will have a vital impact on the success of our customers and our company, and you’ll love doing it with us along the way.

We're open to hiring in the following states: California, Utah, New York, Maryland, Texas, Maine, Washington, New Jersey, Connecticut, Massachusetts, Georgia, Florida, Colorado, Nevada

What you'll be doing:

  • Become a Bolt subject matter expert and evangelize Bolt’s value to potential customers and partners
  • Own the discovery and qualification of Bolt’s technical compatibility with prospects and provide consultative guidance on technical deal strategy
  • Partner with the strategic sales and business development teams to identify customer business goals, needs and pains
  • Collaborate closely with Bolt’s CSM and Implementation teams to ensure successful customer launches
  • Act as the voice of the customer by capturing and presenting customer feedback to the Product and Engineering teams

What would set you up for success:

  • 5+ years of relevant solutions engineering or technical customer facing experience.
  • 2+ years of selling into enterprise or strategic accounts.
  • Familiarity with open source platforms, RESTful APIs and at least one technical language.
  • Relevant domain experience in ecommerce, payments or fintech
  • You understand business problems and can translate requirements into value propositions.
  • The ability to relate complicated concepts to non-technical people, while maintaining the ability to speak credibly to highly technical people.
  • You are comfortable and experienced leading presentations and demos to audiences of all levels and roles, especially C-suite.
  • You have a proven capacity to quickly absorb new concepts and act as the subject matter expert for many topics

Benefits

  • Competitive Pay
  • Flexible PTO
  • Phone & Wifi stipend
  • Comprehensive health coverage: Medical, dental and vision
  • Monthly wellness stipend
  • Paid parental leave
  • Monthly (virtual) team events
  • Retirement plans
  • Work from home stipend

  • Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you have a disability or special need that requires accommodation, please let us know.

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Technology we use

  • Engineering
    • GolangLanguages
    • AWSLanguages
    • KubernetesLanguages
    • TerraformLanguages
    • ReactLibraries
    • PostgreSQLDatabases

Location

We're located in the heart of the SOMA with a quick walk to Union Square and awesome city views.

An Insider's view of Bolt

What are some social events your company does?

We host a variety of events, ranging from game nights to cross-team hot wing challenges to in-office volunteering events. While remote, we’ve done a lot of trivia, Netflix parties (Groundhog Day, anyone?), poker tournaments for charity, and employee-led cooking/cocktail making classes. We try to have fun inclusive events for everyone at Bolt.

Julie Wu

Experience Lead

What's the biggest problem your team is solving?

Currently, the app infra team is working on how we scale Bolt engineering. This is not just how we handle more load, but also how we make sure our engineering team scales. We are thinking about the next-generation infrastructure for Bolt. Making sure a team can build robust yet quickly extensible code is our big focus.

Roopak Venkatakrishnan

Engineering Manager

How has your career grown since starting at the company?

At Bolt, we believe learning is a priority for every individual and the business as a whole. We support Bolters' development by providing them access to a formalized mentorship program, stipends for external training and education, manage development, career planning guides, DEI training, and other internal programs (just to name a few).

Torie Runzel

Head of People

What unique initiatives do you have that encourage innovation?

We have several pod structures in the company including a Go To Market and Product pod where different Customer team representatives work with Product managers to provide feedback during the product development life cycle. The pods are really important to ensure that there is an iterative cycle between the market, real customer needs & the company.

Tina Fan

Chief Customer Officer

What are Bolt Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
https://app.strivebenefits.com/bolt-financial
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Bolt provides a child care FSA option.
Generous Parental Leave
Flexible Work Schedule
Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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