Does aggressively tackling ambitious 10x cross-disciplinary projects like owning the company’s transition from prototype to volume manufacturing excite you? Do you cut short circular discussions and focus on the deliverables balancing meetings with the stakeholders and getting work done? Do you find yourself wanting to be a part of the full cycle of supplier development from root cause analysis, cost optimization, production quality maintenance, and supplier selection & monitoring? In this role, you will closely collaborate with Zipline’s Engineering, Supply Chain, and Manufacturing teams to take Zipline’s Supplier Development to the next level, and you will push yourself and your teammates to chase innovation through continuous improvement, every day. This position is critical and will directly impact our ability to scale our life-saving service from tens to hundreds of millions of people.
*This is not a remote role*What You'll Do
- Audit current & potential vendors, both domestically and abroad to ensure they meet the quality, delivery and reliability requirements.
- Partner with Zipline's Design, Manufacturing and Supply Chain teams to determine requirements for outsourcing initiatives.
- Strengthen our current supplier ecosystem to meet Zipline’s increasing production volume & quality needs.
- Select, coach, and support potential and current suppliers into independent workforces that strive for continuous improvement towards zero defects.
- Lead, track and improve supplier manufacturing process development and launch readiness for new products or design changes.
- Partner with the Quality Team to strengthen the vendor/process certification methodology that ensures quality is built into our parts and processes.
- Push quality upstream by making sure that issues are permanently corrected at the source through root cause analysis.
- Drive improvements utilizing Lean methodologies, Statistical Process Control, and supplier scorecards.
- Ensure supplier compliance, while driving systematic problem solving and process-improvement plans.
- Develop strong and positive relationships internally and externally to implement and track supplier/engineering design changes, capacity studies and New Product Introductions.
- Partner with Engineering to collect DFM feedback from suppliers. Act as a communication portal between the two parties in order to align 100% on all requirements and improve the quality of our parts at the source while reducing inspection needs.
- Lead and implement quality improvements at suppliers that results in cost savings on both ends.
- You have worked for at least 3 years in a fast paced and high growth environment as a Supplier Quality Engineer, Supplier Development Engineer, or Supplier Industrialization Engineer.
- You have worked with an established Quality System and applied it to improve your supply base (applicable standards are AS9100/ISO9001/IATF16949).
- You have achieved measurable results with implementing Product Quality Planning with part suppliers and contract manufacturers, both domestic and overseas (applicable examples are APQP, PPAP, PFMEA, SPC).
- You have visited vendors in different geographies and you know what excellence looks like across a variety of manufacturing processes so that you can effectively assess the best fit for Zipine’s needs (examples are electromechanical assembly, injection molding, machining, composites, extrusion, welding, PCBA manufacturing, anodizing, painting).
- You have actively participated in a product design effort and thus know what it takes to transition from prototype to volume production (if you used any 3D CAD system like NX, Catia, Solidworks that is a big plus!).
- Geometric Dimensioning and Tolerancing is like a second language to you and you have used it to align intent and requirements between Design, Manufacturing and Quality on both ends.
- You understand the value of methods like 8D, 5-WHY, Pareto Charts and Fishbone Diagrams because you have achieved measurable results by using them and influencing others to do the same.
- You can thrive in structured and unstructured environments although you get excited to optimize limited resources with a heavy workload.