VP, Sales Operations
Clari uses AI and automation to drive growth and retention for high-performing revenue teams. Clari’s market-leading Revenue Operations Platform is currently processing over $300 billion in pipeline each year, and is used by over 100,000 marketing, sales, and customer success professionals across 170 countries. Customers include market leaders like Adobe, Zoom, Qualtrics, UiPath, Okta, and Workday. We constantly hear from our customers that Clari is required equipment, and that we’ve changed their lives and the trajectory of their businesses. It never gets old, and we never take it for granted. Together, we help others realize their fullest potential by transforming their revenue operations to be connected, efficient, and predictable.
Clari is looking for an experienced sales operations leader who can fine-tune a revenue machine in a high-growth environment. We’re writing the book on Revenue Operations so we need someone dynamic to be our chief storyteller and thought leader externally, in the market, and for our customers. You will play a critical role in Clari’s strategy and growth trajectory.
Responsibilities
- Lead a world-class sales operations team to deliver a wide aperture of value to the revenue organization and Clari as a whole
- Design GTM Strategy, as the right hand to the CRO
- Make insightful recommendations as to ‘where we should play', ‘how we can win,’ and allocate business resources (planning) to optimize revenue growth QoQ and YoY
- Lead all aspects of the sales operating cadence including forecast calls, QBRs, top deal reviews, slip deal reviews, and the CRO staff meetings
- Monitor metrics and proactively surface insights to the Revenue leadership team
- Highlight best performing segments, regions, and products and tie them to key rep productivity drivers behind over and underperformance
- Drive innovative territory design and equitable opportunity for all sellers in partnership with the revenue leadership team
- Be a thought partner across GTM leadership on short and long-range (multi-year) strategies, including operating priorities, org design, market analysis, and select priority performance improvement programs
- Partner closely with the Finance organization on Clari’s capacity model and sales compensation plans, commission reporting process, deal-desk approval process, and field communication process
- Become a Clari expert and maximize business performance by developing an in-depth understanding of what is driving growth and leverage insights to inform strategies
- Contribute to the overall success of Clari by going above and beyond roles & responsibilities while embodying our culture and values
Qualifications
- At least 10+ years of Sales Ops experience in B2B enterprise tech, and 5+ years of people leadership
- Understands the most critical SaaS metrics and knows how to optimize a business for scale
- Must have a strong vision for the sales operations department -- from CRM & tech-stack (Outreach, LinkedIn, Zoominfo, etc.), to team structure and operational design
- Demonstrate ability to identify and seize opportunities for impact in messy, uncertain contexts without direction or oversight
- SFDC experience is required and Clari experience is preferred
- Skilled in the ability to articulate complex concepts clearly to cross-functional audiences
- Exceptional collaboration and relationship-building skills with the ability to develop strong relationships at all levels of management, both internal and external to Clari
- Confident leader, with an ability to motivate and influence internal teams to collaborate and achieve business success
Perks and Benefits:
- Team-bonding activities and company-wide events
- Flexible working hours and remote opportunities
- Internet, phone, and wellness reimbursements
- Paid maternity and paternity leave
- Fertility support
- 401(k) and college savings plan
- Pre-IPO stock options
You’ll often hear our CEO talk about “Being Remarkable.” To Clari, remarkable means many things. First and foremost, we believe in providing work that’s interesting and meaningful, in an environment that’s nurturing and inclusive, that is free from discrimination for each and every team member without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Efforts have to be recognized. Voices have to be heard. And work/life balance has to be baked into the very fiber of the company. We are honored to be recognized by Inc. Magazine and Bay Area News Group as a best place to work, several years running. We’d love to have you join us on our journey to remarkable!