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Role Overview
As the Senior Director, Information Technology, you will set and execute the IT strategy while managing the systems and infrastructure that support our employees and business operations. You will be responsible for maintaining a scalable IT foundation and ensuring security, efficiency, and a seamless technology experience for our team. This role will be the go-to person for all Corporate IT functions, working closely with Engineering, Legal, People Ops, and other key stakeholders to maintain a secure and productive IT environment.
In this role, you will:
- Technology Strategy & Leadership: Develop and execute a comprehensive IT strategy that supports business priorities, scalability, and innovation—partner with executive leadership to align technology initiatives with organizational objectives.
- Infrastructure & Operations: Oversee the design, deployment, and management of scalable, secure, and reliable IT systems and networks. Ensure high availability, business continuity, and operational resilience across all locations and environments.
- Security Implementation & Training: Develop and enforce security protocols (including security training), ensuring the integrity of sensitive company data. Maintain awareness of compliance requirements (PCI, etc) and lead relevant audits/initiatives.
- Cybersecurity & Risk Management: Lead the ongoing enhancement of cybersecurity strategy, including threat detection, incident response, employee awareness, and compliance readiness. Serve as a key liaison with internal audit and risk functions.
- IT Service Delivery & Operational Excellence: Establish and monitor performance metrics, service-level agreements, and internal stakeholder satisfaction benchmarks to ensure consistent, high-quality IT support and service delivery.
- Vendor & Technology Portfolio Management: Oversee vendor relationships, contract negotiations, and technology portfolio optimization. Conduct due diligence to ensure partners meet security, compliance, and performance standards.
- AI & Digital Enablement: Drive the adoption of AI, automation, and emerging technologies to streamline workflows, improve efficiency, and enhance user experience across the organization.
- End-User Experience: Champion a modern, user-centric IT environment by improving support services, training programs, and digital tools that enhance employee productivity and engagement.
- Governance Documentation & Compliance: Maintain robust governance over IT operations through documentation, standardized procedures, data protection, and audit readiness.
- Team Leadership & Development: Lead and mentor a regionally dispersed IT team, fostering a culture of accountability, technical excellence, and continuous improvement. Build organizational capabilities to meet evolving technology and security needs.
We are looking for:
- Educational Background: A bachelor's degree in information systems, information technology, or a related field is typically required.
- Experience: At least 10+ years of IT leadership and 5+ years in senior management overseeing enterprise technology functions in startup environments
- Certifications: Relevant certifications (e.g., Microsoft, Cisco, or security-related) are advantageous.
- Technical Skills: Extensive knowledge of IT systems, networks, MDM solutions (e.g., JAMF), Ticketing systems (Fresh Service), user provisioning (Okta), Google Workspace, and security best practices is essential.
- Soft Skills: Strong analytical, problem-solving, leadership, organizational, and communication skills are necessary for effective collaboration within the team.
GOAT Group uses geographic pay tiers based on the employee’s home state to align compensation with market differences across the U.S.
Hiring Range:
Tier 1 (Includes states such as California, New York (including New York City), Washington, Illinois and other higher-cost markets)
$226,800 - $283,500 USD
Tier 2 - (Includes mid-cost markets across the U.S.)
$204,400 - $255,500 USD
Tier 3 - (All other U.S. locations)
$192,800 - $241,000 USD
The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.
GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries.
GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries.
Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.
Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.
The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.
GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.
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