The Senior Manager, Market Access Training - Responsible for developing, delivering and coordinating training materials for market access, specialty pharmacy, patient support and access programs and reimbursement-specific teams. Focus areas include product and competitive readiness training, market access, customer interaction skills, and national field meeting preparation including workshop development for the field reimbursement teams.
Additional areas of responsibility may include logistical support and coordination of the training of colleagues, as needed, in International markets. Training support includes all areas of commercialization including sales, marketing, and reimbursement. This position reports to the Senior Director, Commercial Training, Field Coaching and Market Access.
A typical day may include the following:Develop- Design and development of product training for pre-launch, post launch, POA and advanced training including conducting needs assessment with relevant stakeholders
- Creates and facilitates workshops for POA and other training meetings, using best-in-class means of training delivery including eLearning, self-study, computer-based training, audio/video, classroom, and experiential learning to ensure the relevant teams are trained to effectively and compliantly deliver the access and acquisition related attributes of our products and services
- Develops content for and facilitates new hire, Phase II, and advanced training
- Responsible for developing training activities, including backgrounders and FAQs on payer landscape and pull through associated with promoting and executing brand strategies and tactics
- Assists in the development of Regeneron Field trainers
- Partner with leadership and department of Learning and Development (OD & T) to determine performance models and identify gaps in order to provide recommendations on appropriate representative, market access and management training to enhance performance and business results
- Collaborates and aligns with field force effectiveness, medical, commercial operations, market access, and brand marketing to develop high-impact training
- Provides courses in such a way to stimulate and motivate attendees, utilizing a variety of media
- Monitors the effectiveness of training programs through testing and metrics platforms, leveraging data to enhance the development and execution of (Brand) market access training
- Ensures all training is provided in accordance with company policies and procedures and are conducted in strict compliance with all applicable laws and regulations
- Ensure the field force is educated and effectively trained to comply with all legal and regulatory requirements, including HIPPA, PhRMA Code, OIG Compliance, PDMA, etc. This requires coordination of key internal functions for training materials and workshop development as well as certification of sales and other commercial personnel
- Ensures all developed materials are appropriately approved through the Medical/Legal/Regulatory process.
- Remain abreast of the industry, life sciences, and training related topics. Maintain familiarity with competitive products.
- Conducts field visits with Reimbursement Business Managers to keep abreast of current trends, to identify training opportunities
Bachelor’s degree required
- 8+ years of experience, preferably within the pharmaceutical/ biotech industry with 4-5 years of demonstrated success in Reimbursement, Reimbursement Leadership, Commercial or Reimbursement Training & Development.
- 2+ years training or regional training experience preferred
- Strong interpersonal communication skills, ability to work across multiple departments and create effective teams
- Demonstrated mastery in presentation, facilitation, collaboration and influencing skills are required
- Ability to manage multiple priorities, with strong organizational, planning, and project management skills are necessary
- Demonstrated mastery in oral and written technical communication as well as background with instructional design
- Demonstrates the Regeneron Way in the execution of all professional duties
- Remote-based position; regular travel required
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other countries’ specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regeneron’s roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron’s on-site policy and expectations for your role and your location.
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.
Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
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