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This team is at the heart of our technical operations and has a huge impact on our ability to scale, in a secure and cost effective manner.
You will be a strong communicator who can speak for and motivate your engineering team. You bring real world devops, infrastructure, operations, and scaling experience. Our team places a strong focus on your
growth and personal development, as such, The RealReal is a great place to develop your professional software and leadership skills. This role reports to the Vice President of Engineering.
This team is at the heart of our technical operations and has a huge impact on our ability to scale, in a secure and cost effective manner.
You will be a strong communicator who can speak for and motivate your engineering team. You bring real world devops, infrastructure, operations, and scaling experience. Our team places a strong focus on your growth and personal development, as such, The RealReal is a great place to develop your professional software and leadership skills. This role reports to the Vice President of Engineering.
*States Not Eligible: AK, AR, DE, KS, MS, ND, SD, WYWhat You Get To Do Every Day
Work closely with Engineering leadership to provide for cloud infrastructure needs, in a cost effective and secure manner
Negotiate and manage relationships for SaaS providers like AWS, GCP, etc.
Establish and promote best practices for SLIs, SLOs, Error Budgets, Monitoring/Alerting and other best in class SRE practices.
Develop and improve developer productivity tooling, including CI/CD pipelines, internal developer setup and sandboxes, etc.
Develop and mentor an existing team of SRE, Devops, and Database engineers.
Minimum Requirements:
10+ years of experience in technology and infrastructure, specializing in DevOps, SRE, and Cloud engineering.
4+ years of managing a high performance DevOps team
Strong written and verbal communication skills
Hands-on AWS and GCP experience
Hands-on experience with observability platforms like Datadog.
Experience with EKS / Kubernetes and CI/CD pipelines
Experience with Terraform
Experience managing GitHub
Experience budgeting and tracking cloud costs.
Vendor negotiation and management
Cloud security experience
Preferred Requirements:
E-commerce experience
Auditing and compliance experience
Knowledge of full-stack development in Ruby, Elixir, or similar
Bachelor’s degree in Computer Science, Engineering, related field, or equivalent professional experience.
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
Find out more about our Benefits here.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The RealReal San Francisco, California, USA Office
Our company has a beautiful waterfront view along the Embarcadero near plenty of restaurants, outdoor seating areas, and transportation hubs.
What you need to know about the San Francisco Tech Scene
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
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- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
