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We stand for the side hustlers 💪, the creators 👩🎤, the freelancers 🧑💻, and the investors 👩💼. We are built for those who are looking to start early, to rebuild, or improve on where they are today. For people who are not afraid to take on challenges, especially when it comes to their finances.
Step is a next-generation financial services company building a better banking and borrowing experience to help people achieve financial independence as quickly as possible. We provide access to the tools, education, and opportunities to manage, build, and grow their money with confidence. Step is focused on disrupting the banking industry with a differentiated mobile-first consumer experience.
People love our product. We eclipsed over 7M million customers, and if you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you!
As a Senior Product Manager, Lending, you will own the end-to-end development of our lending products, shaping the roadmap to align with Step’s broader business goals. You will operate at the intersection of customer experience, loan performance, underwriting, and partner ecosystems — balancing growth, risk, and compliance as we scale. You’ll use data-driven insights to define priorities, work cross-functionally to execute product strategies, and collaborate with external lending partners.
What You’ll Do- Define & Drive Strategy – Partner with leadership to refine Step’s lending product vision and strategy, ensuring alignment with customer needs and business objectives.
- Prioritize with Data – Leverage analytics, user insights, and industry trends to identify high-impact features, optimizations, and experiments.
- Execute with Excellence – Work cross-functionally with design, engineering, data science, legal, compliance, operations, finance, and external lending partners to build, launch, and scale products.
- Optimize & Iterate – Monitor key product metrics, measure impact, and iterate based on learnings to continuously enhance the customer experience.
- 8+ years of product management experience, preferably in consumer fintech products.
- A track record of scaling consumer lending products, from ideation to launch and growth.
- Strong analytical skills, with experience using BigQuery, Looker, Mixpanel, or similar analytics tools.
- Exceptional written and verbal communication skills, with the ability to influence and align stakeholders.
- Deep customer empathy and a passion for building products that deliver real value.
- A proactive, outcome-oriented mindset with a bias for action.
- Bonus: Background in software engineering or technical product management.
- Work at a fast-growing fintech that’s revolutionizing banking for the next generation.
- Build products that make a tangible impact on millions of customers.
- Collaborate with a talented, mission-driven team.
- Competitive compensation, benefits, and career growth opportunities.
Interested? Apply now and help shape the future of lending products at Step!
- Competitive salary based on experience, with full medical and dental benefits 💸
- High potential for growth 📈
- Stock in an early-stage startup 🤩
- Flexible WFH and vacation policy 🏝
- Paid parental Leave 🐣
- Employee referral program 👯♀️👯
- 401K plan 💪🏻
Step Palo Alto, California, USA Office
120 Hawthorne Ave, Palo Alto, California, United States, 94301
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