Senior Program Manager - Sales Engineering

Posted 12 Days Ago
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Hiring Remotely in United States
Remote
95K-144K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Empowering the People Who Power Our World.
The Role
The Senior Program Manager will drive improvements in the Global Sales Engineering Team's efficiency and quality. Responsibilities include managing key operational programs, maintaining relationships across departments, overseeing SE initiatives, and ensuring effective sales training and demonstrations.
Summary Generated by Built In

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role

This role is remote and is open to candidates residing in the US except the San Francisco Bay Area and NYC Metro Area.

You should apply if: 

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
  • You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
  • You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
  • You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
  • You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will: 

  • Join the SE Operations Team to drive continuous improvements in the efficiency, quality and impact of the Global Sales Engineering Team
  • Partner with Senior Leadership to plan, budget for, and deliver key operational programs that drive Samsara’s Global Sales Engineering Team
  • Build and maintain cross functional relationships across Sales, Product, Marketing, Engineering, Customer Outcomes and more that foster transparency and collaboration between departments
  • Own the overall program management of key SE initiatives, including designing and implementing robust project controls for accurate performance reporting.
  • Build, maintain, and evolve core processes used by the SE Team, focusing on sales engagement, trial execution, and technical acumen.
  • Work with enablement teams on talent management strategy, from initial SE ramp period through advanced industry and technical training. Heavy focus on ensuring all SE’s can deliver high quality technical sales demonstrations.
  • Track progress and run change management for all planned projects involving the SE organization

Minimum requirements for this role:

  • A passion for new technologies, especially as they apply to the Industrial IoT space
  • Bachelor’s degree in Engineering or related field
  • 5+ years successfully operating in one or more of the following disciplines:  Sales Engineering, Business Systems Management, Product Operations Management, Program Management.
  • Experience driving comprehensive organizational strategy via centralized reporting, including project status and process health (Critical Path Method, building project schedules, etc.)
  • Experience building processes and enablement strategies resulting in measurable  increases in organizational productivity and efficiency
  • A firm understanding of business process automation, and experience driving cross-functional initiatives to completion
  • Exposure to working directly with prospects and/or customers in a pre-sales or customer success capacity

Preferred requirements for this role:

  • Experience designing and implementing Sales Engineering programs and processes
  • The ability to deliver complex B2B systems integration projects and workflows
  • Experience with data integrity, data quality, data migration and data maintenance

 

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles.  For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$95,498$144,450 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

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The Company
San Francisco, CA
3,800 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

Why Work With Us

We empower companies to operate more efficiently in a dynamic world, keep their employees and customers safe 24/7, and meet the growing urgency for sustainability. We get to create and support leading-edge technologies like computer vision, edge computing, and data analytics to address vexing challenges often ignored by the tech industry.

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Samsara Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
San Francisco, CA

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