Senior Quality Performance Engineer

Sorry, this job was removed at 08:35 p.m. (PST) on Monday, Nov 18, 2024
Be an Early Applicant
Santa Clara, CA
Hybrid
137K-233K Annually
Internship
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
We're putting AI to work for people.
The Role

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
As a Performance Engineer, you will be a key member of the Platform Performance Engineering team driving improvements in performance, scalability and reliability of our products and services. You will work within our agile software development process and will certify products for release readiness for performance, scalability and reliability and will carry out performance benchmarking for our products & services at global scale.
The ideal candidate for this position will have strong background in performance testing & engineering in enterprise software platforms and applications. The candidate should have experience in architecting and driving complex performance testing / engineering projects that measure the characteristics of systems running under dynamic, real-world workloads.
In this role you will create infrastructure, automation, and tools that drive realistic loads against the core services of our platform. You will also enable peers in engineering, customer support, and cloud teams to leverage our tools to provide related services.
Responsibilities:

  • Provide E2E Performance testing / engineering solutions for various application / projects
  • Ability to develop, design, execute performance test using JMeter or Blaze meter and understanding of workload model
  • Identity and troubleshoot performance issues in collaboration with architecture and development teams. Performs root cause analysis and drives issues to appropriate resolutions.
  • Improve the reliability and repeatability of performance testing.
  • Actively participates in and supports the software development life cycle
  • Strong problem-solving and analytical skills with an aptitude for learning new technologies
  • Develop and engage in proactive, thoroughness, and looks for ways to improve and promote quality performance testing practice.
  • Communication - Clearly conveys information and ideas both verbally and written.
  • Ability to multi-task.


Qualifications
Qualifications:

  • 3 to 7 years of Performance Testing and Engineering experience.
  • BS/MS Degree in Computer Science with proven experience in performance testing/engineering for mission critical software products & services.
  • Strong hands-on technical skills and experience in developing performance testing strategy, performance testing process and methodology
  • Experience with various samplers / protocols JMeter or other tools along with concurrency, arrival rate and scheduling
  • Experience in creating data management scripts and conduct high concurrency, volume/capacity testing
  • Experience with Performance Monitoring / Profiling Tools (Splunk, Your kit), OS level, JVM Internals, DB Internals
  • Experience with Performance testing and engineering concepts in System level, UI, Java Applications, DB
  • Skilled in DB SQLs, analyzing performance issues at DB layer and recommending solutions
  • Ability to carry out root cause analysis of complex performance issues, analyze results and recommend solutions
  • Proven experience with concurrency, multithreading, and distributed system architectures


Good to have:

  • Skilled in scripting / programming with Java or Java Script or Python or Perl or Shell
  • Worked on cloud base performance testing
  • Developed utilities for automation of daily tasks incorporating latest best practices in perf.


Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
For positions in this location, we offer a base pay of $137,000 - $233,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

What the Team is Saying

Brady
Kristen
Jamil
Shanequa
Katya
Jaime
Alexander
Viviana
Pat
Suzanne
The Company
San Francisco, CA
26,000 Employees
Hybrid Workplace
Year Founded: 2004

What We Do

As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the defining enterprise software company of the 21st century (or "DESCO21C," as we like to call it).

With more than 8,100+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™.

Explore your future career with us, visit www.servicenow.com/careers.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Why Work With Us

By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company , you can grow can grow your career faster.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

ServiceNow Teams

Team
Inside ServiceNow
About our Teams

ServiceNow Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.

Typical time on-site: Flexible
San Francisco, CA

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account