Senior Sales Development Representative

As a Senior Sales Development Representative, you’ll be a driving force behind Ascend’s growth and at the forefront of our go-to-market efforts. You’ll help shape our sales development strategy as we expand into new products and customer segments, and play a critical role in executing and scaling what comes next.

We’re looking for someone with a proven history of effective cold calling, a strong drive for continuous improvement, and a creative approach to outreach. As an early member of the SDR team, you’ll be instrumental in defining what “good” looks like and upleveling our SDR function as we scale.

Please note, this role is in-person at our San Francisco office.

Objective #1: In your first 30 days, you will onboard and get up to speed on Ascend, our processes, and our market (and begin generating pipeline):

• Develop a deep understanding of the problems our customers face, how Ascend solves them, and how to communicate that value to prospective customers

• Learn and ask questions about how we operate as an SDR team, as a GTM function, and as a business more broadly

• Jump into prospecting, cold calling, cold emailing, and booking demos with guidance and coaching from other team members

Objective #2: In your first 60 days, you will establish the key habits and processes needed to drive predictable and repeatable results:

• Work with your manager on a strategic initiative that you will own, build, and implement across the team (for example: defining new enterprise-specific outreach strategies or building dashboards in Salesforce)

• Identify and establish a repeatable process to meet weekly, monthly, and quarterly goals, and build structure around your workflows to ensure consistency

• Experiment with different outreach strategies, messaging, cadences, and channels, and attend industry events

Objective #3: In your first 90 days, you will have in-depth conversations with prospective customers and perform alongside the other members of our SDR team:

• Collaborate with marketing and the broader GTM function to identify new opportunities and push the team forward

• Leverage data and reporting to find areas for improvement and optimization, both individually and across the sales development function

• Give feedback to, and receive feedback from, other team members to ensure consistent learnings, and mentor new SDRs as they join

• Some proven experience: 9+ months of SDR experience in SaaS is preferred (but open to ambitious people who break that mold and are eager to grow in their sales career)

• Strong communication skills: comfortable speaking on the phone, clear in writing, and able to adapt messaging to the moment

• A learner’s mindset: self-motivated, resourceful, and excited to learn new strategies, messaging, and tools

• A creative thinker: eager to experiment with new outreach ideas and constantly looking for ways to improve efficiency and impact

• Flexible and agile: excited by the pace of a startup environment and able to adapt quickly to shifting priorities

• The ultimate team player: you thrive in collaboration and are energized by team wins above all else

• Experience with Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, or Clay

• Exposure to startup environments and comfort with navigating ambiguity

• Ping pong skills. Yes, ping pong skills – ask us about this in your initial interview!