Atlassian
Atlassian's software powers teams in every industry to collaborate, ideate, and innovate.
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Solutions Engineer, Strategic Accounts

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Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Atlassian is looking for a Pre-Sales Solutions Engineer for our strategic business that's passionate about being a product expert in the sales cycle, solving our customer's hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!
In This Job, You Will:

  • Partner with sales teams, partners and larger account teams on transformation deals in large, global accounts with multi-million dollar spend thresholds
  • Engage and build relationships with customers at the C-level and other executive levels, driving to long-standing relationships across the organization
  • participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
  • Probe for and identify additional opportunities for cross-product/solution expansion
  • investigate, discover, and assess client pain points
  • Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
  • have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
  • Lead compelling value-based demonstrations, both standard and customized
  • Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
  • Proactively forge strong partnerships with your aligned strategic account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together
  • Help lead cross-functional teams to best support the customer and march toward the same goals
  • Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
  • Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress


About You:
We're looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organization.
On paper, you have 8+ years of experience interacting with Fortune 100 customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level senior audiences, and heavy experience with the C-suite. You've got unmatched agility to do what it takes to get the job done and rally the internal teams to do the same. That's not my job isn't something you'll hear on this team - if you're looking to be a cog in the system, this job isn't for you.
You're a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You're equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.
More about our team
You'll be working alongside a globally distributed SE team, guiding and influencing our customers every day, and collaborating closely with our sales teams to close business. We're a get s#!% done distributed team, built on Atlassian's core values. If this sounds like how you want to work, then we're excited at the opportunity to have you join the team and help our company grow and change for the better.
Compensation
At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $Min - $TA Max ((

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What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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