Sr. Analyst, Deal Desk

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job Summary
The Deal Desk Sr. Analyst plays a key role in driving operational excellence across the deal lifecycle. This role serves as the central point of contact for sales teams and cross-functional stakeholders, translating complex commercial deal structures into actionable Salesforce data, enabling process efficiency, and delivering insights that drive revenue growth. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional attention to detail, and possesses a deep understanding of sales operations, revenue operations, or commercial enablement functions. While this role will not work on specific deals, it will concentrate on broader process optimization, data analysis, and performance tracking to help drive revenue growth and margin improvement. This role will report to the Director, Deal Desk.
Job Description
Key Responsibilities
Operations & Analytics

• Own end-to-end deal desk operations, including working with sellers to ensure Salesforce opportunity data and pipeline accuracy for open and closed deals.

• Serve as the central point of contact for functional operations questions related to deal desk processes, approvals, and data integrity.

• Interpret commercial contracts, quotes, and order forms to ensure accurate reflection of deal terms within Salesforce.

• Partner cross-functionally with Sales, Legal, Finance, Product, Marketing and Revenue Operations to streamline deal execution and maintain compliance.

• Develop and maintain deal desk dashboards and reporting in Salesforce and Looker, providing actionable insights to leadership.

• Analyze deal velocity, identify friction points, and translate findings into business narratives to inform process improvement and forecasting accuracy.

• Support the Director in publishing Deal Desk quarterly newsletter to the revenue organization.

Enablement

• Design and deliver training materials and onboarding programs for new sales hires on deal desk processes, Salesforce usage, and quoting best practices.

• Support ongoing seller enablement through process Q&A, deal structure guidance, and case-by-case deal desk support.

• Develop and publish playbooks and documentation for new deal types and market segments.

• Build and maintain a Deal Desk Wiki page, consolidating enablement materials, Deal Playbooks, FAQs, and "How-To" resources to drive self-service adoption.

• Partner with enablement teams to continuously improve training and communication of deal-related policies and workflows.

Qualifications
Required:

• 3-5 years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, or Contracts Management Operations.

• Demonstrated proficiency in Salesforce CRM, CPQ systems, and Looker.

• Strong analytical mindset with the ability to interpret deal data and transform insights into actionable recommendations.

• Proven ability to manage multiple priorities and stakeholders while maintaining high standards of data accuracy.

• Excellent communication and collaboration skills with a proactive, "curiosity-driven" mindset.

• High attention to detail and strong operational discipline.

Preferred Qualifications

• Experience supporting enterprise or SaaS deal structures.

• Familiarity with quote-to-cash workflows, commercial contracts, and revenue recognition principles.

• Strong presentation skills and experience developing enablement content for sales teams.

About You
You are an analytical and collaborative professional who enjoys being at the intersection of data, process, and sales strategy. You're curious about how deals are structured, eager to understand the business drivers, and passionate about building scalable operational processes that empower sales teams and improve business outcomes.
Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Sales Operations; Data Analysis; Deal Management; Process Improvements; Cross-Functional Teamwork
Salary:
Primary Location Pay Range: $84,642.69 - $126,964.03
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years