Sr. Product Manager, Seller Onboarding

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

At eBay, you will be part of a purpose-driven community dedicated to creating an ambitious and versatile work environment. In eBay Payments, you will be an integral member of a growing organization that inspires passion, courage, and inventiveness - crafting the future of global commerce and making an important, positive impact on millions of eBay sellers and shoppers around the world.

eBay is looking for a seasoned Product Manager to help design, shape, and drive product capabilities for the eBay’s Seller Registration product suite. In this role you will be a senior member of the registration team helping charter the team's vision and strategy.

What you will accomplish:

• Define product strategy and roadmap for Seller Registration and activation at eBay.

• Represent product to partners, legal, cross-functional product managers, and executives across eBay.

• Prioritize the backlog by actively soliciting and curating ideas from partners across the organization

• Maintains expertise with respect to the competition.

• Contribute to technical design and architecture by challenging engineering to find innovative and efficient solutions. Champion product quality and recognize repeated failure points, driving preventative solutions.

• Identify risks and mitigation plans with development and quality engineering leads together with a plan for roll-back and business contingencies.

• Build conclusive/bankable hypotheses and design experiments. Skilled in cross-domain modeling, problem solving, analysis and reporting. Monitor key product health metrics and drive insights in partnership with analytics

What you will bring: 

• Demonstrated experience as a Product Manager in industry with 7-9 years of experience (ideally working on onboarding experiences such as Seller Registration, Buyer Registration, Risk, KYC/Identity Verification flows)

• Should be passionate and obsessive on customer experience with prior experience working with UX, research and design teams for iterative design on customer experiences in companies that pride themselves on Customer experience.

• Extremely data driven. Leverage data to drive insights and determine the next steps.

• Familiarity with defining product strategy and working knowledge of agile practices working with engineering, writing documentation in the form of product requirements, analyzing business requirements and driving to conclusion on product solutions.

• Excellent communication skills and ability to articulate and present everything from early concepts to full product launch plans to your team, as well as to external and executive audiences

• Bachelor’s degree, MBA preferred

The base pay range for this position is expected in the range below:

$178,400 - $238,200

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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