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Roche

System Engineer - Hardware Support

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Santa Clara, CA
Santa Clara, CA

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At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Proud of what we do, we’re here because we care. We Are Roche.

Roche Sequencing Solutions & Roche Molecular Lab (Santa Clara) are developing nanopore-based sequencing dedicated to making clinical genetic testing easy and affordable. We are developing a revolutionary single-molecule DNA sequencer that can improve the lives of people in a wide variety of ways including timely screening for diseases and diagnosis of various cancers. 

The Opportunity

Roche is looking for a motivated and team-oriented individual to join our team as a Systems Engineer. Drawing on experience in systems, biochemistry, electrochemistry, electromechanical and/or materials science, you will be part of the troubleshooting team and will be responsible for supporting the next generation sequencing system and the sample prep platform.

  • Become an expert on the operation and functionality of the Roche Sequencing Platform and Sample Prep platform to ensure minimal system down time
  • Work with the engineering teams on resolving discovered issues and propose solutions to common failure modes
  • Support the lab teams with system troubleshooting both at the hardware/software level and the assay level
  • Execute experiments and testing protocols to ensure platform functionality
  • Clearly and timely communicate and collaborate across system, device, instrument, and reagent teams in root cause investigation findings and solution implementations
  • Help design, troubleshoot, and perform instrument development in a fast-paced environment
  • Good understanding of statistical methods
  • Excellent oral and written communication skills 

Who You Are

Systems Engineer I

  • You hold a Bachelor's degree in engineering, sciences, or related field required.
  • 0-3 years relevant work experience with basic knowledge of System Development principals

Systems Engineer II

  • You hold at least a Bachelor's Degree in engineering, sciences, or related field required
  • 2-3 years experience in engineering, sciences, or related field as required. You can hold a Master's Degree and that can be equivalent

Behaviors, competencies, and qualities of the ideal applicant

  • Knowledge of microfluidics, liquid handlers, diagnostic systems, NGS systems is a plus
  • Failure analysis and/or defect management previous knowledge is a plus.
  • Understanding of sequencing methodologies
  • Ability to do statistical analysis of data with programs such as JMP, R, etc. Familiarity with computer programming in languages such as Python is a plus. 
  • Meticulous attention to detail and excellent written and electronic record-keeping skills. Strong oral and written communication skills. Self-motivated and able to work well in a team  

Relocation benefits are not offered for this job posting

The expected salary range for this position based in California is 68,700.00 - 127,500.00 USD Annually. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  A discretionary annual bonus may be available based on individual and Company performance.  This position also qualifies for the benefits detailed at the link provided below.

Benefits

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

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