Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology.
Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
The Business Technology team is seeking a highly experienced Systems Engineer to improve and optimize our IT services. This key role involves automating identity and access management (IAM) systems, managing and enhancing our endpoint environments (Mac, Windows, and Chrome OS), and implementing new features using AWS. We are looking for a proactive, meticulous individual committed to increasing the reliability, security, and efficiency of our IT infrastructure, which is essential for empowering our customers and business operations.
RESPONSIBILITIES- Implement and maintain automated IAM solutions—particularly with Okta Workflows—to streamline access requests and strengthen our security posture.
- Maintain and enhance our endpoint management tools to deliver an exceptional experience across macOS, Windows, and Chrome OS devices.
- Develop and enforce policies for network and endpoint security aligned with best practices, internal standards, and regulatory requirements.
- Lead upgrades, migrations, and integrations with minimal impact on business operations. Support and maintain core IT services through scripting, automation, and documentation.
- Partner with Security, Engineering, and business stakeholders to ensure IT infrastructure supports our evolving company goals and business objectives.
- Build and maintain runbooks, support documentation, and automation scripts. Identify opportunities to streamline IT operations and reduce manual toil.
- Analyze logs, design test scenarios, and work with vendors to resolve escalated technical issues. Provide Tier 3 support for complex problems impacting systems or users.
- 6+ years in IT Systems Engineering, Corporate Infrastructure, or a related technical role.
- Advanced experience in Identity and Access Management, especially with Okta and SCIM integrations.
- Strong scripting skills (Python, Shell, or similar) and familiarity with Infrastructure as Code (IaC) principles.
- Proficient with modern Mobile Device Management (MDM) tools such as Jamf, Fleet, and Intune
- Experience with configuration management and policy deployment at scale.
- Deep understanding of IT infrastructure and services, including SaaS app management, endpoint security, and networking fundamentals.
- Effective communicator who can explain technical concepts to both technical and non-technical audiences.
- Comfortable owning projects end-to-end, from scoping and planning through to implementation and documentation.
Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week.
SALARY RANGEBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $133,000 - $180,000.
To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.
- Competitive salary and equity
- Broad range of medical, dental, and vision plans for employees and their dependents
- Fertility healthcare and family-forming benefits
- Four months of fully paid parental leave
- 401(k) + Employer Match
- Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
- Mental health benefits, including therapy and coaching, for employees and their dependents
- Monthly Wellness stipend
- Learning and development stipend
- Generous and flexible vacation
- Company-wide Summer & Winter holiday shutdown
- Sabbaticals for 5-year and 10-year anniversaries
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We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at [email protected] to verify the communication.
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Benchling San Francisco, California, USA Office
Our office is located in the heart of the cultural center of SoMa. Our convenient location near Union Square is within walking distance to great restaurants and cafes. If you prefer public transportation, there are several options nearby including BART, MUNI trains, and buses.
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