Systems Engineer / Administrator

As an employee-owned company, BRPH is known for its collaborative culture, technical excellence, and client-focused approach, bringing together multidisciplinary teams to design and build environments that are functional, efficient, and future-ready.

Overview

The Senior Systems Engineer is responsible for implementing and supporting complex systems infrastructure that ensures high availability, performance, and security in a highly regulated environment subject to strict compliance controls. This role involves configuring, deploying, and maintaining servers and network equipment, monitoring system performance, troubleshooting issues, and applying necessary updates. The ideal candidate will also lead IT projects, support security initiatives, mentor junior staff, and maintain comprehensive network documentation. The position supports enterprise-wide connectivity across data centers, branch offices, and corporate locations.

Job Responsibilities 

• Work with Systems Architect and Systems Administrator positions to deliver projects and manage the overall infrastructure as a unified team  

• Support enterprise applications, middleware, and cross-platform services 

• Configure, deploy, and maintain the enterprise network across data centers, branch offices, and corporate locations 

• Ensure maximum system uptime and performance through proactive monitoring, diagnostics, and incident resolution 

• Configure and manage servers, firewalls, switches, and Wi-Fi infrastructure  

• As part of the IT security team, implement and maintain system security measures, ensuring compliance with CMMC level 2 requirements 

• Perform core tasks relating to outage recovery, upgrades, and network modifications 

• Develop a working, holistic understanding of BRPH’s network and systems infrastructure, which will inform change request and configuration decisions  

• Engage with service providers and vendors to stay current with emerging solutions, manage support cases, and track key deliverables 

• Identify and escalate out-of-scope requests requiring change orders 

• Prepare and execute change requests with full testing and rollback procedures 

• Develop and maintain detailed network documentation, including diagrams, configurations, and procedures, according to BRPH standards 

• Mentor and provide technical guidance to junior staff  

• Lead project teams, including assigning tasks and coordinating onsite resources 

• Support compliance and audit activities related to network infrastructure and data protection standards 

• Track and report on individual and project KPIs such as budget adherence and documentation quality 

• Participate in weekly team huddles prepared with status updates and metrics. 

Qualifications

Education and/or Experience (Required)

• Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or equivalent professional experience. 

• 7+ years of experience in enterprise systems administration, networking and security  

• Solid understanding of communication protocols, scripting, and security best practices 

• Exceptional troubleshooting and analytical skills, especially in high-pressure situations  

• Ability to work independently and in team settings on projects and incident resolution 

• Ability to work with and support helpdesk team for troubleshooting  

• Experience adhering to change control processes and managing network projects 

• Ability to visualize and troubleshoot networking and system issues unsupported 

• Ability to adapt and learn new systems and technologies  

• Working familiarity with vSphere and converged storage network architecture 

• Excellent communication, organizational, and customer service skills 

• Experience working with RMM and monitoring software 

• Experience executing projects following approved work plans, checklists, and procedures 

• Document lessons learned and implemented improvements in future projects 

Other Skills and Abilities (Preferred)

• Professional certifications such as CCNP, CCIE, Fortinet NSE4, AWS Advanced Networking, Azure Administrator Associate, or CISSP 

• Familiarity with automation tools (Python, PowerShell, Ansible) and cloud networking (AWS, Azure, Microsoft GCC High) 

• Familiarity with specific technologies: Dell Powerscale/Isilon, Rubrik, Omnissa Horizon, Fortimanager, Active Directory, Dell iDRAC, Dell SCG, Dell OS10  

• Experience with compliance frameworks and regulations (ISO 27001, CMMC, ITAR) 

• Prior leadership experience managing enterprise IT projects or teams 

Physical Requirements

• The work is semi-sedentary work and requires the ability to lift up to 10 pounds but may involve lifting heavier items such as servers using appropriate equipment 

• Manual dexterity, hearing, mental acuity, typing, reaching, repetitive motion, speaking, talking, visual acuity, and walking 

• Ability to stand and sit for periods longer than 30 minutes but not to exceed two hours consecutively 

• Ability to control behavior when encountering stressful situations or short deadlines and to maintain a high level of concentration 

• Ability to print and draw letters, numbers, words, characters, and symbols that are legible and understood by others 
  
• Ability to learn complex tasks and remember how to complete tasks without assistance once trained 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.