Technical Project Manager

Responsibilities

• Product & Requirements Management 
• Lead discussions with clients, stakeholders, and internal teams to gather, refine, and document business requirements for new implementations and enhancements. 
• Translate requirements into Epics, User Stories, acceptance criteria, and process workflows. 
• Maintain and organize product documentation, including requirements, user journeys, and feature definitions. 
• Support creation and maintenance of PRDs, roadmaps, and traceability documentation as needed. 


Project Coordination & Agile Delivery 
• Plan, schedule, and track project deliverables, sprints, and milestones. 
• Manage resource allocations and overall project financial forecasting 
• Own and maintain JIRA boards, including backlog grooming, prioritization, sprint setup, and work tracking. 
• Facilitate Agile ceremonies such as daily standups, sprint planning, sprint reviews, and retrospectives. 
• Monitor timelines, dependencies, and risks, escalating blockers when needed. 
• Document meetings, decisions, and follow-up actions to ensure alignment across teams. 


Client and Stakeholder Support 
• Prepare updates, release notes, sprint summaries, and client communications. 
• Support demos, walkthroughs, and stakeholder presentations. 
• Respond to inquiries, document requests, and ensure clear routing to the appropriate technical or business team. 


Technical and Operational Support 
• Collaborate with developers, QA, and DevOps to ensure requirements are fully understood and implemented correctly. 
• Participate in testing and validation activities to confirm acceptance criteria are met. 
• Assist in UAT coordination, release readiness checks, and post-launch activities. 
• Help triage issues, validate reported problems, and support Help Desk processes when relevant. 


Reporting and Documentation 
• Prepare project status reports, milestone summaries, and performance metrics. 
• Maintain accurate documentation of requirements, deliverables, sprint outcomes, and project history. 
• Support cross-team reporting on progress, resource use, and upcoming priorities. 

Qualifications

• Bachelor's degree in information technology, Business Administration, Computer Science, Public Health, or related field (or equivalent experience). 
• Three to five years of experience in technical project management, product coordination, business analysis, or related hybrid roles. 
• Strong understanding of Agile delivery, backlog management, and software development workflows. 
• Ability to translate business needs into clear and actionable documentation (Epics, User Stories, acceptance criteria). 
• Excellent written and verbal communication skills across technical and non-technical audiences. 
• Proficiency with project management and documentation tools such as JIRA and Confluence. 
• Highly organized, detail-oriented, and comfortable managing multiple concurrent workstreams. 


Preferred Skills 
• Experience working in environments using Drupal, Moodle, or other content/learning management systems. 
• Familiarity with interoperability standards, EHR workflows, or public health systems. 
• Exposure to Agile/Scrum methodologies or participation in Agile ceremonies. 
• Understanding of software environments (Dev, QA, UAT, Prod) and release cycles. 
• Ability to create process flows, wireframes, or technical documentation is a plus

Logistical Requirements

• At this time, we will only accept candidates who are presently eligible to work in the United States and will not require sponsorship.
• Our organization requires that all work, for the duration of your employment, must be completed in the continental U.S. unless required by contract.
• Must be able to work during eastern time unless approved by your manager.
• Employees working remotely must have a dedicated, ergonomically appropriate workspace free from distractions with a mobile device that allows for productive and efficient conduct of business.