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interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
Role Overview
As Vice President of Sales, you will be the driving force behind Interface.ai’s growth — leading new business acquisition, scaling our go-to-market strategy, and expanding our presence within our Ideal Customer Profile. You’ll be responsible for building and leading a high-performing sales organization, shaping our sales playbook, and forging strong alignment across Product, Marketing, and Customer Success to consistently win and grow high-value, strategic accounts.
Key Responsibilities
Sales Strategy & Execution
- Own and lead the entire new revenue function — pipeline generation, forecasting, execution, and deal velocity.
- Design and implement sales strategies for enterprise segments across ideal customer segments.
- Build frameworks to accelerate sales cycles for AI-powered enterprise products, especially within regulated industries.
- Develop playbooks for territory planning, quota allocation, and channel strategy.
- Track performance rigorously across the funnel, ensuring accurate forecasting and CRM hygiene.
Team Leadership & Development
- Hire, coach, and retain high-performing Account Executives, SDRs, and Regional Sales Leaders.
- Establish a strong culture of performance, accountability, and coaching.
- Drive continuous enablement — empowering the team with strong ICP alignment, solution value propositions, and objection handling.
- Define and track KPIs to ensure consistent team performance.
Cross-Functional Collaboration
- Partner with Product to shape roadmap inputs from sales conversations.
- Work with Marketing to sharpen messaging, lead gen campaigns, and GTM material for new product launches.
- Collaborate with Customer Success to ensure handover and support expansion opportunities.
- Support Channel and Alliance partnerships to unlock new segments.
Customer Engagement & Deal Management
- Lead strategic deals with C-level executives at financial institutions.
- Guide pricing and contract strategies for long-term, high-value partnerships.
- Drive consistent customer value articulation across the buyer journey.
- Represent Interface.ai at key industry events and customer forums.
Requirements
- 10+ years of experience in B2B enterprise sales, with at least 5 years in a senior leadership role driving revenue growth, building teams, and closing high-value, complex deals — ideally in SaaS or fintech environments.
- Experience working with AI-powered technologies or customer experience platforms is a plus.
- Proven track record of managing and scaling delivery teams in a SaaS company, preferably in FinTech.
- Deep understanding of SaaS sales and delivery models, with a strong grasp of key revenue and performance metrics — including time-to-value, sales velocity, pipeline conversion, ACV growth, and ARR.
- Exceptional leadership and people management skills, with experience leading global teams.
- Ability to navigate complex, enterprise-level customer relationships and drive executive engagement.
- Strong analytical and problem-solving skills; ability to leverage data to inform strategy and drive decisions.
- Excellent communication and presentation skills, with the ability to engage and influence senior stakeholders.
- Skill in using prompt engineering techniques to enhance productivity, drive efficiency, and decision-making with generative AI tools.
Compensation
Base compensation is expected to be between $220,000- $250,000 with additional variable components. Exact compensation may vary based on skills and location.
Benefits
- Health: medical, dental, and vision insurance and wellbeing resources and programs
- Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
- Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
- Family: parental leave
- Development: Access to internal professional development resources.
At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
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