Top Customer Success Jobs in San Francisco Bay Area, CA

Manage day-to-day operations of the Level 1 Customer Support team, providing coaching and mentoring, handling escalations, and improving team productivity.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The role involves leading GTM enablement programs, supporting change management initiatives, creating training strategies, and embedding company cultural principles.

The Senior Community Manager will architect and launch a B2B customer community, developing strategies for engagement, moderation, and content management while driving customer advocacy and analytics reporting.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

The role involves managing customer deployments of IoT solutions, ensuring success through training, support, and communication, while building relationships with enterprise clients.