As a Provider Client Manager, you will manage a portfolio of provider clients, assist in product enhancement requests, conduct data analysis, and facilitate communication between internal teams and clients to ensure satisfaction and success. You will collaborate with various departments to enhance client engagements and adhere to Cedar's company values.

The Patient Success Advocate serves as a liaison between patients and healthcare providers, managing communication via live chat, phone, and email. Responsibilities include handling incoming and outgoing patient calls about medical bills, assisting with billing processes, and ensuring patient satisfaction while meeting performance metrics.