Propel operational success with expertise in technology support and a commitment to continuous improvement. Responsibilities include reviewing changes for quality, improving change quality, organizing Change Approval Board Meetings, and supporting change reporting analytics.

Lead the Technology Support team in ensuring operational stability, availability, and performance of production services. Collaborate with various teams to drive technology operations, implement controls, prioritize enhancements, and explore new opportunities for process improvement. Stay updated with industry standards and best practices while planning and implementing metrics for continuous improvement.

The Vice President - Investigator at JPMorgan Chase's Global Security team is responsible for conducting external investigations related to vulnerable adult and elder financial exploitation. The role involves analyzing fraud risks, interacting with law enforcement, and maintaining relationships with regulatory bodies. Required qualifications include 5-10 years of experience in financial investigations, analytical skills, and strong communication abilities.